Rachel Eldridge
Taylor,TX
Summary
Operations coordinator and former Army aviation operations leader with 12 years of experience keeping high-stakes teams organized, responsive, and execution-focused. Skilled in coordinating staff requests, travel, documentation, schedules, vendor and partner communication, compliance workflows, and cross-team follow-through. Known for closing loops, clarifying ambiguity, improving repeatable processes, and supporting leaders with calm, service-oriented execution. MBA candidate with strong remote-work discipline, written communication, and operational judgment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Independent Property Manager
Independent Property Manager
Taylor, TX
01.2019 - Current
- Manage three residential properties, including one short-term rental, with full responsibility for scheduling, guest communication, cleaner coordination, vendor follow-up, supply needs, and issue resolution.
- Coordinate approximately 7-10 Airbnb turnovers per month while maintaining Superhost status, Guest Favorite, and a 5-star guest rating.
- Use Airbnb, Google Calendar, and Excel to track bookings, turnover timelines, property tasks, recurring expenses, and operational details across multiple properties.
- Resolve time-sensitive guest and maintenance concerns by coordinating cleaners, vendors, and repair support while maintaining service quality and clear follow-through.
Mission Pilot
Texas Army National Guard
Austin, TX
10.2015 - 01.2025
- Planned and executed aviation missions by coordinating aircraft status, maintenance requirements, crew readiness, weather, mission objectives, and operational risk controls.
- Served as Pilot in Command and Operational Mission Commander for missions requiring disciplined planning, schedule awareness, risk management, and cross-functional coordination.
- Conducted ISR target acquisition, tracking, and handoffs during interagency operations while protecting sensitive operational information.
- Logged 1,800 safe flight hours, including more than 500 hours of night vision goggle operations across varied terrain and unimproved landing environments.
- Supported Operation Guardian Support on the Texas border, contributing aviation support to operations that resulted in more than 750 apprehensions.
Acting Deputy XO, Operations Officer, and Operational Mission Commander
Texas Counterdrug Task Force
Austin, TX
06.2020 - 06.2024
- Coordinated day-to-day operational support for a 12-person aviation element, including scheduling, administrative workflows, compliance reporting, travel review, and partner communication.
- Maintained trackers, documentation, and recurring reporting processes that helped leadership monitor mission readiness, staff availability, and operational constraints.
- Closed loops across pilots, maintainers, leadership, and law enforcement partners by clarifying requirements, tracking action items, and escalating issues when needed.
- Introduced software tools and process improvements that streamlined workflows, improved visibility, and reduced administrative errors.
- Reviewed pilot and maintainer travel through DTS, ensuring accurate documentation, routing, and compliance with required procedures.
- Built and maintained external stakeholder relationships, supporting consistent communication and dependable follow-through across agencies.
GS-12 Operations Officer/Admin Officer
State Aviation Office
Oklahoma City, OK
11.2018 - 04.2019
- Tracked aviation funds, aircraft usage, upcoming missions, technician travel, personnel actions, and technician manning for state aviation leadership.
- Served as Accountable Official for technician travel and personnel actions.
- Reviewed formal memorandums and coordinated a multi-service aviation event involving senior state leaders and multiple stakeholders.
GS-12 Future Operations Officer
Army Aviation Support Facility
Tulsa, OK
12.2017 - 11.2018
- Tracked state aviation funds, aircraft usage, upcoming missions, travel actions, personnel actions, and technician manning for aviation leadership.
- Coordinated a large-scale multi-service aviation event involving senior state leaders and multiple stakeholders.
- Reviewed formal memorandums and supported office-level compliance, documentation, and reporting requirements.
Cryptologic Linguist and Intelligence Analyst
Oklahoma National Guard / Oklahoma Counterdrug Task Force
Norman and Oklahoma City, OK
04.2013 - 10.2015
- Handled classified documents, followed security protocols, and prepared intelligence products for national security and law enforcement missions.
- Analyzed open-source intelligence and assisted in creating senior-level intelligence briefs.
Education
Master of Business Administration -
St. Edward’s University
Austin, TX05-2027
Bachelor of Science - Space Studies
American Military University
12-2024
Associate of Arts Degree - Modern Standard Arabic
Defense Language Institute
12-2014
High School - undefined
Cascia Hall Preparatory School
05-2012
Skills
- Operations Coordination
- Calendar Management
- Vendor Coordination
- Travel Coordination
- Documentation
- Workflow Tracking
- Microsoft Office
- Google Calendar
- Data Analysis
- Remote Communication
Certification
- FAA Commercial Instrument Rotorcraft Certification
- Operational Mission Commander
- Functional Check Pilot (LUH-72)
- Instructor Pilot (LUH-72)
- 2, 2, 2 on DLPT (12/2014)
LANGUAGES
Modern Standard Arabic
Limited Working
Timeline
Acting Deputy XO, Operations Officer, and Operational Mission Commander
Texas Counterdrug Task Force
06.2020 - 06.2024
Independent Property Manager
Independent Property Manager
01.2019 - Current
GS-12 Operations Officer/Admin Officer
State Aviation Office
11.2018 - 04.2019
GS-12 Future Operations Officer
Army Aviation Support Facility
12.2017 - 11.2018
Mission Pilot
Texas Army National Guard
10.2015 - 01.2025
Cryptologic Linguist and Intelligence Analyst
Oklahoma National Guard / Oklahoma Counterdrug Task Force
04.2013 - 10.2015
Associate of Arts Degree - Modern Standard Arabic
Defense Language Institute
High School - undefined
Cascia Hall Preparatory School
Master of Business Administration -
St. Edward’s University
Bachelor of Science - Space Studies
American Military University