Rachel F. Davis
Zebulon,NC
Summary
Experienced case manager with over 5 years in program development, implementation, and advocacy for vulnerable populations. Skilled in internal auditing, compliance, and program/project management. Dedicated to improving lives and managing multiple tasks efficiently. Passionate about making a positive impact in the community through strategic planning and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CARE COORDINATOR/BHT
Community Partners Integrated Health
08.2024 - Current
- Provided counseling, crisis intervention, and safety assessments for youth, adolescents, and families, fostering improved relationships and skill development.
- Enhanced program effectiveness through outcome evaluation, service delivery planning and implementation, and facilitating collaborative care via CFT meetings, personalized treatment plans (CALOCUS, DSM), and empowering families with resources and Motivational Interviewing.
PROGRAM ADMINISTRATIVE ASSISTANT
Division of Developmental Disability Services, State of Delaware
03.2024 - 07.2024
- Streamlined program operations by handling administrative tasks, ensuring accurate data and records, and conducting case audits and root cause analysis for compliance reporting.
SENIOR SOCIAL WORKER
Division of Developmental Disability Services, State of Delaware
12.2021 - 03.2024
- Managed Medicaid-funded support for adults with behavioral health and developmental disabilities in residential homes, overseeing referrals, approvals, and resolving client issues.
- Conducted annual plan reviews, identified potential abuse/neglect, mediated conflicts, and ensured strict HIPAA compliance.
FAMILY SERVICES ASSISTANT
Division of Youth Rehabilitative Services, State of Delaware
12.2018 - 12.2021
- Provided risk-based supervision and tiered care levels, utilizing evidence-based interventions tailored to client needs and assessments.
- Managed interstate juvenile probation cases and completed family court documents.
- Collaborated with service providers and families to ensure appropriate referrals and program adherence.
Education
Bachelor of Science - Criminal Justice
Wilmington University
New Castle, DE08.2020
Associate of Science - Early Childhood Education
Pima Community College
Tucson, AZ06.2015
Skills
- Team Building
- Conflict Resolution
- Court Collaboration
- Strong Communication
- Crisis Response
- De-escalation
- Building Trust
- Cultural Awareness
- Empathy
- Advocacy
- Listening
- Compliance Management
- Auditing
- Problem Solving
- Policy Improvement
- HIPAA & Federal Regulations
- Risk Assessment
- Legal Documents
- Report Writing
- Trauma-Informed Care
- Mental Health Support
- Abuse/Neglect Assessment
- Child Development
- Adult Disability Case Management
- Treatment Planning
- Motivational Interviewing
- Case Planning
- Needs Assessment
- Progress Tracking
- Family Engagement
- Resource Finding
- Juvenile Probation Support
- Court Document Prep
- Low-Level Juvenile Case Management
- Youth Development Practices
- Supervised Visits
- Child Protection
- Family Court
- Behavior Management
- Program Management
- Project Execution
- Performance Analysis
- Report Creation
- Data Analysis
- Program Evaluation
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Certification
- CALOCUS Assessments
- SOAR
Skills
Team Building, Conflict Resolution, Court Collaboration, Strong Communication, Crisis Response, De-escalation, Building Trust, Cultural Awareness, Empathy, Advocacy, Listening, Compliance Management, Auditing, Problem Solving, Policy Improvement, HIPAA & Federal Regulations, Risk Assessment, Legal Documents, Report Writing, Trauma-Informed Care, Mental Health Support, Abuse/Neglect Assessment, Child Development, Adult Disability Case Management, Treatment Planning, Motivational Interviewing, Case Planning, Needs Assessment, Progress Tracking, Family Engagement, Resource Finding, Juvenile Probation Support, Court Document Prep, Low-Level Juvenile Case Management, Youth Development Practices, Supervised Visits, Child Protection, Family Court, Behavior Management, Program Management, Project Execution, Performance Analysis, Report Creation, Data Analysis, Program Evaluation, Microsoft Office (Word, Excel, PowerPoint, Outlook)
Timeline
CARE COORDINATOR/BHT
Community Partners Integrated Health
08.2024 - Current
PROGRAM ADMINISTRATIVE ASSISTANT
Division of Developmental Disability Services, State of Delaware
03.2024 - 07.2024
SENIOR SOCIAL WORKER
Division of Developmental Disability Services, State of Delaware
12.2021 - 03.2024
FAMILY SERVICES ASSISTANT
Division of Youth Rehabilitative Services, State of Delaware
12.2018 - 12.2021
Associate of Science - Early Childhood Education
Pima Community College
Bachelor of Science - Criminal Justice
Wilmington University
Similar Profiles
Joanna CazaresJoanna Cazares
Member Service Agent at Arkos HealthMember Service Agent at Arkos Health
Jacki LaytonJacki Layton
Certified Medical Assistant/Phlebotomist at CODAC Health, Recovery & WellnessCertified Medical Assistant/Phlebotomist at CODAC Health, Recovery & Wellness
Jacki LaytonJacki Layton
Certified Medical Assistant/Phlebotomist at CODAC Health, Recovery & WellnessCertified Medical Assistant/Phlebotomist at CODAC Health, Recovery & Wellness
David FieldDavid Field
Driver/Food Delivery Driver at Uber Driver/ Door Dash/ LyftDriver/Food Delivery Driver at Uber Driver/ Door Dash/ Lyft
Mitchell WoodMitchell Wood
Marina Dock Hand at Outdoor Adventure RetreatsMarina Dock Hand at Outdoor Adventure Retreats