Rachel Feldman

• Build and maintain relationships with clients, volunteers, and stakeholders, ensuring effective communication and engagement.

• Manage email communications, newsletters, and social media outreach, aligning messaging with sales and marketing strategies.

• Track and analyze membership, prospect, and program data to optimize internal sales and engagement processes.

• Lead event planning and coordination, showcasing project management and campaign execution skills.

• Designed and implemented social media content strategies across Instagram, TikTok, LinkedIn, and Facebook.

• Increased social media following by 20% through targeted engagement strategies and analytics-based adjustments.

• Utilized Hootsuite, Later, and Mailchimp for content scheduling and audience engagement tracking.

• Conducted market research on digital trends, advertising strategies, and media platform performance.

• Managed client inquiries, sales processing, and membership enrollments, ensuring seamless customer experience.

• Created and executed social media campaigns, increasing brand awareness and growing audience engagement by 60%.

• Used CRM tools to log reports, expenses, and sales data, ensuring accurate record-keeping and analysis.

• Developed promotional materials and sales strategies to optimize conversion rates and customer retention.

• Assisted in executing media campaigns and marketing strategies to engage new leads and brand partners.

• Conducted research to optimize brand awareness and advertising outreach.

• Collaborated with the team to develop merchandise and launch an e-commerce website for product sales.