JENNIFER ARBALLO
NORWALK,UNITED STATES
Summary
Dynamic Associate Regional Director at Compass Connections with proven expertise in compliance and performance optimization. Bilingual and adaptable, I empower teams to exceed program goals while maintaining meticulous documentation. Successfully implemented safety protocols, enhancing service delivery and fostering positive outcomes for families through effective resource management and collaboration.
Overview
12
12
years of professional experience
Work History
Associate Regional Director
Compass Connections
Los Angeles, United States
10.2024 - Current
- Ensure team compliance with all federal, state, and agency regulatory guidelines and licensing standards
- Monitor team performance to achieve and exceed program goals, providing corrective guidance as needed
- Assist staff with complex cases and support program operations to ensure smooth service delivery
- Compile and maintain accurate records, reports, and statistics in compliance with agency policies
- Implement safety protocols and oversee emergency evacuation procedures for children and staff
- Actively participate in team meetings and contribute to program evaluations and improvement strategies
Case Management Specialist
Compass Connections
Los Angeles, United States
12.2022 - 10.2024
- Support families in accessing community resources, maintaining regular contact with children and families
- Compile, prepare, and maintain accurate records, forms, and statistics for case management
- Document progress toward risk reduction and service goals, ensuring positive case outcomes
- Empowers families with vital community resources, fostering positive outcomes through regular engagement and meticulous documentation of progress
Case Manager
Community Action Agency
Red Bluff, United States
11.2019 - 07.2022
- Supported CalWORKs families in crisis, connecting them to essential community resources
- Led Family Team Meetings, fostering collaboration among multidisciplinary teams for family progress
- Supervised support staff, ensuring efficient task completion and effective family support
- Developed comprehensive support plans with cross-functional teams, promoting family stabilization
- Directed resource referrals, empowering families to achieve self-sufficiency
Law Clerk
Jessica Dominguez Immigration Law Group
Los Angeles, United States
06.2019 - 10.2019
- Drafted legal briefs, conducted in-depth research, and compiled case files for attorney review
- Prepared essential legal documents, ensuring accuracy and timely submission
- Collaborated with legal team to streamline case preparation, enhancing workflow efficiency
Social Service Aide
Tehama County Social Services
Red Bluff, United States
10.2018 - 04.2019
- Supported families with transportation and document completion, enhancing service efficiency
- Answered phone calls and managed Excel sheets, improving data accuracy and client communication
- Scanned and filed paperwork, ensuring organized and accessible records for the department
Project Liaison
S.E.R.R.F(Safe Education & Recreation for Rural Families)-Tehama County Department of Education
08.2013 - 10.2018
- Led classroom of 20-25 children, ensuring safety and productivity in daily activities
- Supervised assistant, delegated tasks, guided curriculum preparation, managed classroom dynamics
- Developed and implemented engaging curriculum aligned with educational goals
- Monitored assistant’s performance, provided constructive feedback to enhance program effectiveness
- Coordinated with parents and school staff for consistent communication on student progress and updates
Education
SOCIOLOGY -
California State University
Chico01.2017
Skills
- Bilingual
- Customer service
- Team player
- Adaptable
- Flexible
- Documentation skills
- Time management
References
References available upon request.
Timeline
Associate Regional Director
Compass Connections
10.2024 - Current
Case Management Specialist
Compass Connections
12.2022 - 10.2024
Case Manager
Community Action Agency
11.2019 - 07.2022
Law Clerk
Jessica Dominguez Immigration Law Group
06.2019 - 10.2019
Social Service Aide
Tehama County Social Services
10.2018 - 04.2019
Project Liaison
S.E.R.R.F(Safe Education & Recreation for Rural Families)-Tehama County Department of Education
08.2013 - 10.2018
SOCIOLOGY -
California State University
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