Rachel Femminella
Rockford,Illinois
Summary
Talented Barn Operations Manager looking for a company where I can utilize my equine care and management experience to make an impact. Dedicated leader, who strives for remarkable herd care and promotes a strong team culture. Experienced with daily operation and farm management. Excels in goal-driven enviroment. Great at working with minimal oversight using sound judgment and efficient at multitasking and working in a high-paced environment.
Overview
13
13
years of professional experience
Work History
Barn Coordinator
BraveHearts Therapeutic Riding & Educational Center
04.2019 - Current
- Responsible for all daily equine care (i.e. de-worming, doctoring, feeding etc) and managing the operations of two therapy barns.
- Experienced with the caring of a herd of 55+ therapy/riding horses.
- Assisted and trained rescue mustangs to become accilimated to a therapy barn setting. Haltering, trailering, and training with daily ground work.
- Help lead and direct continous improvement projects with veteran-ran board members
- Working directly with the president/COO in implementing and maintaining quality and care standards for all equine and their living space.
- Maintaining all feed inventory, barn supplies, equine health records (i.e. vaccinations, dentals, etc.).
- Experience with interviewing, hiring, training and onboarding new employees.
- Manage and train all barn assistants and overnight assistants for both farms.
- Scheduling all equine health appointments (i.e dentist, veterinarian, farrier)
- Experienced with hauling and trailering horses for emergencies, veterinarians needs, to different facilities and event locations.
- Oversaw and improved equine care and employee goals with regular communication and progress updates, fostering a collaborative, team-based work environment.
- 6+ years experience operating goose neck and live-in trailers, gators, tractors and other farm equipment.
Shift Supervisor
Panera Bread
04.2012 - 04.2021
- Completed opening and closing duties utilizing appropriate checklists.
- Built and maintained positive relationships with supervisors, co-workers and guests.
- Motivated team to deliver quality service while promoting energetic and collaborative environment.
- Managed operations during shift, with total awareness of activities of employees and customers.
- Experience with cash handling, point of sale/registers opening and closing
- Handling large inventory levels, reviewing all incoming product for quality and documenting discrepancies.
- Trained, onboarded, and hired new employees.
- 5 years experience with Microsoft office (Excel, Word, Outlook)
Insurance Billing Specialist
Statefarm Insurance
05.2016 - 08.2017
- Processed incoming payments and posted to correct accounts.
- Helping clients resolve account discrepancies.
- Communicated with key client personnel to understand business operations, processes, and functions.
- Organized consistent schedule to stay on top of billing tasks and avoid payment delays.
- Collected delinquent accounts by establishing payment arrangements.
- Updating client accounts and billing statements
- Organized client meetings with the agent
Education
High School Diploma -
Rockford East High School
Rockford, IL05.2014
Skills
- Barn & Farm Operations
- Day-To-Day Equine Care
- Employee Training/Development
- Feed & Barn Supply Ordering
- Medication & Equine Health Record Tracking
- Event Planning & Implementation
Timeline
Barn Coordinator
BraveHearts Therapeutic Riding & Educational Center
04.2019 - Current
Insurance Billing Specialist
Statefarm Insurance
05.2016 - 08.2017
Shift Supervisor
Panera Bread
04.2012 - 04.2021
High School Diploma -
Rockford East High School
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