Rachel Fenwick
Summary
Dynamic administrative professional with a proven track record at Cowboy Trucking, excelling in relationship building and problem-solving. Adept at managing schedules and enhancing team collaboration, I leverage strong computer skills and attention to detail to streamline operations and boost customer satisfaction. Committed to delivering exceptional support in fast-paced environments.
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
5
5
years of professional experience
Work History
Assistant
Cowboy Trucking
05.2024 - 01.2025
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Assistant
Thompson Farms
08.2023 - 05.2024
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Proofread and edited documents for accuracy and grammar.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Front Desk Receptionist
Stinehausers
07.2020 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
Hempstead High School
Hempstead, TXBachelor of Science - Education
Tarleton State University
Stephenville, TX05-2027
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Relationship building
- Data entry
- Problem-solving
- Administrative duties
- Schedule and calendar management
- Microsoft Office Suite
- Spreadsheet software
- Record keeping
- Editing and proofreading
- Meeting scheduling
Languages
English
Full Professional
Timeline
Assistant
Cowboy Trucking
05.2024 - 01.2025
Assistant
Thompson Farms
08.2023 - 05.2024
Front Desk Receptionist
Stinehausers
07.2020 - 01.2022
High School Diploma -
Hempstead High School
Bachelor of Science - Education
Tarleton State University
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