Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Fernandez

Bagley

Summary

Dedicated retail professional with a strong focus on customer service, problem-solving, and teamwork. I'm good with challenging situations, I have effective communication and collaboration skills. I'm very hardworking and work well with others.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Cenex
Bagley, MN
03.2025 - Current
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays, ensuring products were easily accessible to customers.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.

Supervisor

Kubiaks
Bagley, MN
10.2024 - 02.2025
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained new staff on operational procedures and best practices for efficiency.
  • Monitored inventory levels, coordinating restocking processes to maintain supply chain flow.
  • Implemented workflow improvements, resulting in enhanced team productivity and morale.
  • Resolved customer inquiries and complaints effectively, fostering positive client relationships.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Sales Associate

Wenden Country Market & Hardware
Wenden, AZ
03.2024 - 09.2024
  • Assisted customers in product selection, providing knowledgeable recommendations based on needs.
  • Managed inventory levels, ensuring product availability and organization on sales floor.
  • Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
  • Maintained cleanliness and organization of store displays to attract customers and promote sales.
  • Resolved customer inquiries and concerns professionally, fostering positive shopping experiences.

Education

Parker High School
Parker, AZ

Certificate - Quality Customer Service

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ
05-2023

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • FLUENT IN [Spanish]
  • Friendly and outgoing

Timeline

Retail Sales Associate

Cenex
03.2025 - Current

Supervisor

Kubiaks
10.2024 - 02.2025

Sales Associate

Wenden Country Market & Hardware
03.2024 - 09.2024

Parker High School

Certificate - Quality Customer Service

Maricopa Community Colleges, Rio Salado Community College