Rachel Firkins
Fort Worth,TX
Overview
6
6
years of professional experience
Work History
Server/Bartender
Little Red Wasp
10.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Waitress
The League Kitchen & Tavern
05.2022 - 10.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cash Register Operator
Slapbox Pizzacheria (600 Pizzeria)
02.2023 - 07.2023
- Reduced wait times for customers through quick transaction processing and multitasking abilities.
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
- Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
- Contributed to sales goals by upselling promotional items during the checkout process.
Tony C’s Coal Fired Pizza & Authentic Italian
08.2021 - 12.2022
Tony C’s Coal Fired Pizza & Authentic Italian
10.2018 - 04.2021
Russo's New York Pizzeria
03.2018 - 10.2018
Skills
- Hosting
- Register Trained
- Takeout / Curbside Pick-up
- Serving
- Wine Tending
- Key Managing
- Bartending
Timeline
Server/Bartender
Little Red Wasp
10.2023 - 04.2024
Cash Register Operator
Slapbox Pizzacheria (600 Pizzeria)
02.2023 - 07.2023
Waitress
The League Kitchen & Tavern
05.2022 - 10.2023
Tony C’s Coal Fired Pizza & Authentic Italian
08.2021 - 12.2022
Tony C’s Coal Fired Pizza & Authentic Italian
10.2018 - 04.2021
Russo's New York Pizzeria
03.2018 - 10.2018