Rachel Fisk
Cottage Grove,WI
Summary
Motivated professional with years of customer service experience. Enthusiastic and reliable no matter the task at hand, and always maintain a positive attitude. Familiar with high-volume, fast paced environments.
Overview
11
11
years of professional experience
Work History
Server
Bar Corallini
11.2022 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Front Desk Receptionist
Camden Dermatology
10.2021 - 09.2022
- Greeted patients in a friendly and enthusiastic manner
- Performed clerical duties and data entry
- Answered incoming calls and patient's questions.
- Greeted between 40-60 guests during shifts at front desk and engaged in pleasant conversations while managing check-in process.
- Collected deposits, fees, and payments.
- Handled assignments independently with good judgement and critical thinking skills.
- Scheduled, coordinated and confirmed appointments and meetings.
Key Carrier
TJ Maxx
10.2013 - 05.2018
- Supervised and directed team members to maintain store order
- Learned how to remain objective and understanding when handling difficult moments with customers
- Took initiative and actively found ways to increase sales through product presentation and by moving inventory onto sales floor.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Administrative Assistant
Pikes Peak Community College
05.2012 - 12.2015
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for relevant departments.
Education
Bachelor's in Communication -
University of Southern Maine
Portland, ME12.2022
Associates in Business Administration -
Southern Maine Community College
Portland05.2016
Skills
- Reliable and ALWAYS on time
- Familiar with Excel, Word, Photoshop, and social media
- Excellent multitasker
- Guest Engagement
- Point of Sale Operation
- Relationship Management
- Front-Of-House Display Creation
Awards
I was awarded twice (and nominated many times) the "Associate of the Quarter," for my positive attitude and effective teamwork while working at TJ Maxx. During my journey for a Bachelor's degree, I was named on the Dean's Honors List because of my hard work and dedication to earn top grades.
Accomplishments
- Managed front desk area.
- Supervised team of 5+ staff members.
Timeline
Server
Bar Corallini
11.2022 - 10.2023
Front Desk Receptionist
Camden Dermatology
10.2021 - 09.2022
Key Carrier
TJ Maxx
10.2013 - 05.2018
Administrative Assistant
Pikes Peak Community College
05.2012 - 12.2015
Bachelor's in Communication -
University of Southern Maine
Associates in Business Administration -
Southern Maine Community College
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