Hi, I’m
RACHEL FLORES
MSW Intern
Simi Valley,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
years of professional experience
5
years of post-secondary education
1
Language
Work History
Women’s Research and Resource, California State University, Northridge, CA
Internship Student
08.2021 - 03.2022
Job overview
- Provided services to students and faculty through the food pantry and farmers market
- Organized and prepared food pantry orders
- Communicated directly with students about possible needs
- Kept track of inventory for the Wellness Machine and pantry
- Collaborated with team members and helps plan possible events
- Presented information about the center to inviting classes
- Helped plan and execute events
Ventura Recovery Center, Thousand Oaks, CA
Addiction Recovery Technician
02.2019 - 03.2021
Job overview
- Oversaw up to twenty clients with addiction and alcoholism in a drug-free, residential environment
- Monitored clients health and wellbeing while undergoing detoxification from drugs and/or alcohol
- Performed hourly rounds to ensure clients safety in adherence to rules and procedures
- Provided support to clients in times of emotional crisis
- Utilized active listening when checking in with clients throughout the day and reported any abnormal behavior
- Took client vital signs twice daily, or as directed by physician
- Distributed and logs clients medication; ensures all medication is securely stored in the nurse office
- Kept track of clients scheduled appointments to include therapy sessions, medical appointments,
- Wrote detailed shift-notes on each client at the end of every shift
- Processed and logged clients urine analysis at random
- Breathalyzed clients daily to guarantee the companys zero tolerance policy.
- Fascinated morning reflections groups
- Mediated any/all interpersonal conflicts between clients; escalates to director when warranted
- Reordered clients medication when necessary
- Filled out necessary intake and discharge forms in KIPU
Freedom Church Community Outreach, Chatsworth, California
CSUN Volunteer
11.2019 - 02.2020
Job overview
- Helped prepare and served hot meals to homeless individuals
- Directed clients toward resources that fit their specific needs
- Assisted in performing necessary errands
- Arranged and passed out take-home lunches that include sandwiches and snacks
- Reached out to outside resources for assistance when warranted
- Engaged in conversations with clients, providing a listening ear
- Aided in cleaning the portable showers that are provided
Alfaro-Flores & Associates, Van Nuys, CA
Receptionist/Clerk
09.2015 - 08.2019
Job overview
- Answered phone calls and scheduled appointments
- Produced and filed documents in different branches of the Superior Court of California
- Composed and typed routine letters of correspondence between attorney and client
- Photocopied all correspondence, documents, and other printed materials
- Drafted and typed grammatically correct office memos
- Processed and distributed invoices to bill clients
- Maintained the master calendar for client appointments and court appearances
- Composed and revised legal documents, such as letters, depositions, and immigration forms
- Received and disbursed all incoming mail
- Maintained office supplies by checking stocks and placing orders
Dream Center Recovery Program, Los Angeles, California
Intake Supervisor
03.2013 - 06.2013
Job overview
- Supervised case managers
- Reviewed client applications
- Conducted client interviews
- Facilitated classes on stress management
- Helped create and implement new policies and procedures
- Enforced program rules and procedures
- Taught classes geared toward recovery
- Handled client discharge procedures
- Discarded of any/all contraband including illicit drugs
- Communicated with other department supervisors regularly to ensure program consistency
Dream Center Recovery, Los Angeles, California
Intern
02.2012 - 03.2013
Job overview
- Handled the recovery program’s curriculum
- Taught classes geared toward recovery
- Updated outdated curriculum
- Went over and kept track of all resident homework and assignments
- Helped answer phone calls and directed questions toward the appropriate department
- Participated in leadership classes
- Helped cleanup surrounding neighborhoods by picking up trash
- Aided in handing out food and clothing to neighboring communities
Education
California State University , Northridge, CA
Master of Arts from Social Work
09.2021 - Current
California State University - Northridge , Northridge, CA
Bachelor of Arts from Sociology, Minor in Psychology
09.2019 - 05.2021
Moorpark College , Moorpark, CA
Associate of Arts from Sociology And Psychology
09.2017 - 05.2019
Skills
Experience working with diverse populationsundefined
Timeline
California State University
Master of Arts from Social Work
09.2021 - Current
Internship Student
Women’s Research and Resource, California State University
08.2021 - 03.2022
CSUN Volunteer
Freedom Church Community Outreach
11.2019 - 02.2020
California State University - Northridge
Bachelor of Arts from Sociology, Minor in Psychology
09.2019 - 05.2021
Addiction Recovery Technician
Ventura Recovery Center
02.2019 - 03.2021
Moorpark College
Associate of Arts from Sociology And Psychology
09.2017 - 05.2019
Receptionist/Clerk
Alfaro-Flores & Associates
09.2015 - 08.2019
Intake Supervisor
Dream Center Recovery Program
03.2013 - 06.2013
Intern
Dream Center Recovery
02.2012 - 03.2013
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