Professional Summary
Overview
Work History
Education
Skills
Timeline

Evelyn Arellano

Starbucks
OAKDALE,CA
7
years of professional experience

Detail-oriented Sociology graduate with experience in fast-paced, customer-focused environments. Skilled in communication, teamwork, and problem-solving while assisting customers and collaborating with diverse groups. Bilingual in English and Spanish, seeking to leverage education and experience in a professional or social services setting.

Work History

Barista

5 Years 7 Months
Starbucks | 01.2021 - Current
  • Delivered friendly and professional customer service in fast-paced environment, enhancing customer satisfaction.
  • Collaborated with customers and coworkers to resolve concerns and ensure accurate order completion, contributing to operational efficiency.
  • Work as part of a team during busy shifts while managing multiple responsibilities.
  • Trained and supported new employees, facilitating smoother onboarding and integration into team.
  • Handle cash, payments, and customer transactions accurately.
  • Maintain a clean, organized, and welcoming work environment.
  • Trained new baristas on beverage preparation techniques and customer service best practices.
  • Collaborated with team members to optimize workflow during peak hours, improving speed of service.

Team Member

1 Year
Target | 01.2020 - 01.2021
  • Assisted customers with inquiries and guided them in locating products, enhancing their shopping experience.
  • Delivered customer service in a fast-paced retail environment, ensuring customer satisfaction.
  • Helped create a positive experience for customers.
  • Worked with team members to complete daily tasks efficiently.
  • Fostered a welcoming atmosphere for customers, contributing to a positive shopping experience.

Education

Bachelor of Arts - Sociology

California State University, Stanislaus | Turlock, CA | 06-2026

Associate Degree - Sociology

Columbia College | Sonora, CA | 05-2024

Transferred to California State University, Stanislaus

Skills

Customer Service
Teamwork
Training New Employees
Time management
Collaborative
Bilingual: English & Spanish
Communication
Problem Solving
Microsoft Office
Organizational skills
Experience Working With Diverse Populations
Friendly and outgoing
Organizational management
Experience Working With Diverse Populations

Timeline

Barista

Starbucks
01.2021 - CurrentRead More

Team Member

Target
01.2020 - 01.2021Read More

California State University, Stanislaus

Bachelor of Arts from Sociology
Read More

Columbia College

Associate Degree from Sociology
Read More
Evelyn Arellano