Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Fontenot

Vancouver

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Client Services Specialist

Umpqua Bank
03.2025 - Current
  • Building client and business relationships
  • Prepping cash and coin orders for business clients
  • Assisting clients with wire transfers
  • Analyzing clients' accounts for other needs and services

Members Sales Associate

Gesa Credit Union
10.2022 - 12.2024
  • Assisting members with transactions, statements and paperwork
  • Teaching new tellers check and cash handling and procedures
  • Balancing and auditing boxes, machines and vault
  • Ensuring members have the correct products for their needs

Sale Associate

Office Depot
10.2017 - 10.2022
  • Stocking printers with toner and paper
  • Helping clients decide what paper would work best for their project
  • Restocking shelves and setting planograms
  • Assisting clients with their business needs

Education

High School - General Education

Hanford High School
Richland, WA
06.2011

Skills

  • Cash handling procedures
  • Wire transfer assistance
  • Customer service
  • Data entry
  • Problem solving
  • Time management
  • Order processing
  • Funds transfers
  • Database management
  • Sales documentation
  • MS office
  • Salesforce CRM
  • POS systems expert

References

References upon Request

Timeline

Client Services Specialist

Umpqua Bank
03.2025 - Current

Members Sales Associate

Gesa Credit Union
10.2022 - 12.2024

Sale Associate

Office Depot
10.2017 - 10.2022

High School - General Education

Hanford High School

Similar Profiles

CREATE PROFILE