Rachel Ford
New Albany,OH
Summary
Dedicated homeschool educator with a proven track record in developing customized lesson plans and engaging activities. Strong expertise in communication, time management, and customer service, ensuring a positive learning environment for diverse student needs.
Overview
27
27
years of professional experience
Work History
Homeschool Educator
Home
New Albany, OH
09.2014 - Current
- Developed customized lesson plans to meet diverse educational needs of students.
- Conducted assessments to evaluate student progress and adjust instructional strategies.
- Managed daily schedules and activities for multiple children, ensuring smooth transitions between tasks.
- Coordinated meal planning and preparation, focusing on nutritional needs and dietary restrictions.
- Maintained organized household environment, enhancing efficiency in daily routines and chores.
- Designed engaging activities that promote critical thinking and creativity among students.
Customer Service Representative
Safelite Autoglass
Dublin, OH
05.2014 - 09.2014
- Provided exceptional customer service through effective communication and problem-solving techniques.
- Resolved customer inquiries ensuring high satisfaction levels and positive experiences.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Specialist/Team Leader
Target
Columbus, OH
08.1999 - 03.2012
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members to enhance service quality and efficiency.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Coordinated scheduling to ensure adequate staffing during peak service hours.
- Streamlined food preparation processes, contributing to faster service delivery times.
- Assisted with daily operations of restaurant by reviewing inventory levels, monitoring delivery of supplies, inspecting food preparation and orienting kitchen and dining crew on procedures, store cleanliness and new items or promos.
Education
No Degree - Business Administration And Management
Columbus State Community College
Columbus, OHSkills
- Developing and Organizing Tasks
- Time management
- Multitasking
- Excellent communication
- Customer Service
Timeline
Homeschool Educator
Home
09.2014 - Current
Customer Service Representative
Safelite Autoglass
05.2014 - 09.2014
Specialist/Team Leader
Target
08.1999 - 03.2012
No Degree - Business Administration And Management
Columbus State Community College