Rachel Franck
Monroe,Ohio
Summary
Professional with strong background in optometry support, equipped to enhance patient care and streamline clinical operations. Proven ability to perform diagnostic tests, manage patient records, and assist with procedures. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, attention to detail, and excellent communication skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Automotive Technician
Mercedes Benz of Centerville
09.2024 - 01.2025
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Automotive Technician
Lexus of Dayton
01.2024 - 09.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Maintained accurate records of time and materials required to perform repairs and service.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Optometric Technician
Cincinnati Vision Group
03.2022 - 09.2022
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Sales Associate
Cincinnati Bengals
06.2017 - 09.2021
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Education
Certificate - Automotive Technology
Sinclair Community College
Dayton, OH05.2024
Bachelor Of Arts - Political Science
University of Cincinnati
Cincinnati, OH12.2019
Bachelor Of Science - Psychology
University of Cincinnati
Cincinnati, OH12.2019
Skills
- Strong work ethic
- Attention to detail
- Customer service
- Verbal and written communication
- Appointment scheduling
- Retinal photography
- Insurance processing
- Optometric equipment operation
Timeline
Automotive Technician
Mercedes Benz of Centerville
09.2024 - 01.2025
Automotive Technician
Lexus of Dayton
01.2024 - 09.2024
Optometric Technician
Cincinnati Vision Group
03.2022 - 09.2022
Sales Associate
Cincinnati Bengals
06.2017 - 09.2021
Certificate - Automotive Technology
Sinclair Community College
Bachelor Of Arts - Political Science
University of Cincinnati
Bachelor Of Science - Psychology
University of Cincinnati
Similar Profiles
Steven MinickSteven Minick
Shop Foreman at MERCEDES BENZ OF CENTERVILLEShop Foreman at MERCEDES BENZ OF CENTERVILLE
Tristan DavisTristan Davis
Sales and Leasing Specialist at Mercedes Benz of CentervilleSales and Leasing Specialist at Mercedes Benz of Centerville
SeungHeon HanSeungHeon Han
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
Shreya PatelShreya Patel
Work Study Student at Kettering Health Dayton Grandview HospitalWork Study Student at Kettering Health Dayton Grandview Hospital
Kara KeithKara Keith
Packaging Specialist / Enterprise Account Manager at TPC Packaging SolutionsPackaging Specialist / Enterprise Account Manager at TPC Packaging Solutions