Rachel Gendrew
Tonawanda,NY
Summary
Nursing student with a strong foundation in behavioral health, trauma-informed care, and therapeutic communication. Experienced supporting vulnerable and high-acuity patient populations across pediatric, maternal-newborn, med-surg, and long-term care settings. Passionate about oncology, palliative care, and providing compassionate, evidence-based support to patients and families.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald’s
Tonawanda, NY
01.2011 - Current
- Supervise daily operations and a high-volume team
- Train and mentor new employees on safety, procedures, and customer service
- Conduct hiring and onboarding, including NYS Guardian background processing
- Manage scheduling, labor control, and inventory during fast-paced service periods
- Maintain food safety and operational compliance; resolve customer concerns
Pediatric Nursing – Oishei Children’s Hospital
Buffalo, NY
- 01.2026
- Performed feeding, bathing, comfort measures, and vital signs for infants and children
- Observed medication administration and assisted with enteral nutrition via NG tube under RN supervision.
- Gained exposure to NICU care including respiratory support equipment and family-centered care.
Maternal–Newborn Nursing – Millard Fillmore Suburban Hospital
Williamsville, NY
- 01.2026
- Assisted with postpartum assessments including fundal checks and vital sign monitoring
- Performed newborn care including heel-stick glucose testing and bilirubin screening
- Promoted maternal–infant bonding and patient safety on the Mother–Baby Unit.
Medical-Surgical Nursing – Erie County Medical Center
Buffalo, NY
- 01.2025
- Assisted with comprehensive patient care including vital signs, physical assessments, bathing, repositioning, and comfort measures for acutely ill patients
- Participated in medication administration and subcutaneous insulin injections under RN supervision
- Monitored intake/output, assisted with catheter care, suctioning, and incentive spirometry
- Documented in the EHR and supported fall prevention and safety initiatives.
- Assisted with wound care and observed dialysis, IV therapy setup, blood draws, and OR procedures.
- Provided compassionate support to critically ill and end-of-life patients
Long-Term Care – Elderwood Assisted Living
Hamburg, NY
- 01.2025
- Assisted residents with activities of daily living including bathing, mobility and repositioning
- Monitored vital signs, blood glucose, intake/output and reported changes to nursing staff.
- Supported fall and pressure-injury prevention and promoted resident comfort
Behavioral Health Intern
Restoration Society – Youth Clubhouse
Buffalo, NY
01.2022 - 06.2022
- Supported youth experiencing trauma, family instability, and diverse cultural backgrounds using trauma-informed approaches
- Facilitated group sessions on coping skills, recovery, and emotional wellness
- Built therapeutic relationships with adolescents and supported life-skills development
Behavioral Health Intern
Altamont Veterans Residential Housing Program
Buffalo, NY
08.2021 - 12.2021
- Assisted with biopsychosocial assessments and care planning for veterans experiencing homelessness and trauma.
- Observed one-on-one counseling sessions and documented client progress with interdisciplinary staff.
- Led trauma-informed group sessions educating clients on PTSD, trauma responses and Adverse Childhood Experiences (ACE)
- Applied motivational interviewing to encourage behavior change and support addiction recovery
- Facilitated mindfulness and art-based therapeutic activities to promote stress reduction and coping
Education
Associate Degree in Nursing - ASN
SUNY Erie Community College
Buffalo, NY12-2026
Associate of Science - Dual Diagnosis / Mental Health
SUNY Erie Community College
Buffalo, NYSkills
- Patient Assessment
- Vital Signs
- Therapeutic Communication
- Medication Administration (Supervised)
- Infection Control & PPE
- Electronic Documentation
- Interdisciplinary Collaboration
- Trauma-Informed Care
- Motivational Interviewing
- Pain Assessment
- Patient Education
- End-of-Life Support
Certification
BLS Provider — American Heart Association
Interests
Oncology Nursing, Behavioral Health & Psychosocial Support, Palliative and End-of-Life Care
Timeline
Behavioral Health Intern
Restoration Society – Youth Clubhouse
01.2022 - 06.2022
Behavioral Health Intern
Altamont Veterans Residential Housing Program
08.2021 - 12.2021
Assistant Manager
McDonald’s
01.2011 - Current
Pediatric Nursing – Oishei Children’s Hospital
- 01.2026
Maternal–Newborn Nursing – Millard Fillmore Suburban Hospital
- 01.2026
Medical-Surgical Nursing – Erie County Medical Center
- 01.2025
Long-Term Care – Elderwood Assisted Living
- 01.2025
Associate Degree in Nursing - ASN
SUNY Erie Community College
Associate of Science - Dual Diagnosis / Mental Health
SUNY Erie Community College