Summary
Overview
Work History
Education
Skills
Certification
Clubs And Professional Organizations
Volunteer Experience
References
Timeline
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Rachel Grathen

Green Bay,WI

Summary

Dynamic program director with a proven track record at the Greater Green Bay YMCA, excelling in community engagement and curriculum development. Skilled in budget administration and effective communication, I successfully led initiatives that enhanced youth participation and fostered strong community partnerships, ensuring a safe and enriching environment for all participants.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Youth Teen and Family Program Director

Greater Green Bay YMCA
Green Bay, WI
06.2024 - Current
  • Delivered ongoing youth program classes in gymnastics, ninja, enrichment, and youth sports.
  • Hired, onboarded, trained, and developed team members and volunteers to enhance engagement.
  • Monitored and adhered to established budgets for program effectiveness.
  • Acted as first responder, ensuring prompt reporting and prevention of incidents.
  • Ensured safety of staff, children, and volunteers by following facility protocols.
  • Cultivated relationships with community partners to support annual giving campaign.
  • Planned and coordinated events for members and families within the community.

Bartender/ Server

Amphora Wine Bar
Green Bay, WI
10.2022 - Current
  • Providing recommendations based on guest preferences, understanding wine varietals and regions, and serving wine at the correct temperature using appropriate glassware.
  • Mixing and serving a variety of alcoholic and non-alcoholic drinks, including cocktails, beers, and wine.
  • Greeting guests, taking orders, providing recommendations, and ensuring a positive, enjoyable experience.
  • Taking food orders, delivering food to tables, and potentially assisting with food preparation or presentation.
  • Maintaining a clean and organized bar area, restocking supplies, and handling cash and credit card transactions.
  • Adhering to all relevant laws and regulations regarding the sale and service of alcohol, including checking IDs, and monitoring for intoxication.
  • Collaborating with other staff members, including servers, kitchen staff, and management, to ensure efficient and seamless service.

21C Program Director

Greater Green Bay YMCA
Green Bay, WI
11.2022 - 05.2024
  • Developed and led monthly professional development sessions for staff.
  • Created After School Improvement Plan in collaboration with Green Bay Public Schools, utilizing data and feedback.
  • Implemented Project Based Learning activities with a focus on academic outcomes.
  • Established community collaborations to enhance program support.
  • Ensured effective communication between school, program staff, and parents.
  • Met grant requirements to secure funding and resources.
  • Followed YMCA and Green Bay Public Schools safety protocols to maintain a safe environment.

Substitute Teacher

Green Bay Area Public School District
Green Bay, WI
02.2022 - 10.2022
  • Managed student behavior to maintain an orderly learning environment.
  • Executed lesson plans, adjusting as necessary for effective instruction.
  • Compiled daily substitute teaching reports documenting classroom activities.
  • Ensured compliance with school policies during classroom instruction.
  • Followed instructions from school office and lead teacher to manage classroom efficiently.

Substitute Teacher

Fidelis/Stevens Point District
Stevens Point, WI
10.2021 - 12.2021
  • Take instructions from the school office and lead teacher about handling classroom instruction.
  • Ensure that classroom instruction is handled according to the school's policies, goals, and objectives.
  • Manage student behavior and classroom order.
  • Refer to the lesson plan left by a lead teacher and ensure that appropriate measures are taken to follow it.
  • Create a substitute teaching/instruction report at the end of each day.

Barista/Barista Trainer

Starbucks
Green Bay/Stevens Point, WI
01.2019 - 12.2021
  • Fostered a positive environment by engaging with customers during peak periods.
  • Processed payments accurately to minimize errors and ensure efficiency.
  • Mastered all menu items and off-label drinks to fulfill diverse customer requests.
  • Maintained and operated espresso machines, blenders, and commercial coffee brewers.
  • Trained new employees on proper procedures and strategies for success.

Program Leader/Teen Coordinator

Boys and Girls Club of Portage County
Stevens Point, WI
10.2016 - 04.2021
  • Supervised students from first to twelfth grade, ensuring a productive and enjoyable after-school atmosphere.
  • Developed and executed diverse activities, including health, art, sports, education, and leadership programs.
  • Collaborated with parents and educators to improve student learning and behavior strategies.
  • Maintained cleanliness in club facilities by vacuuming and sanitizing nightly.

In-Home Child Caregiver

Holbrooke Family
Green Bay, WI
06.2017 - 08.2019
  • Provided individual care during the summer for two children, one with Special Needs, ages 9 and 10.
  • Instructed children in crafts and other activities to promote gross and fine motor skills, including creating crafts, outdoor play, and games.
  • Met with parents about daily activities, positive developments, and issues.
  • Helped children with hygiene-related tasks, such as brushing teeth, bathing, and grooming.
  • Entrusted to handle confidential and sensitive situations in professional matters.

Education

Bachelor of Science - Special Education, Intellectual Disabilities

University of Wisconsin-Stevens Point
12.2021

Skills

  • Program management
  • Community engagement
  • Curriculum development
  • Effective communication
  • Budget administration
  • Classroom management
  • Community outreach
  • Innovation and creativity

Certification

  • First Aid CPR, 2025-01-01
  • Youth Mental Health First Aid, 2024-03-01

Clubs And Professional Organizations

  • Leadership HSSD, 09/2024-05/2025
  • Election Poll Worker, 2020, 2021

Volunteer Experience

  • Greater Green Bay YMCA Events, 2022-2025
  • Boys and Girls Club of Portage County Events, 2016-2021
  • Syble Hopp Lions Camp, 2017-2019 (Summer)

References

  • Jil Lavarda, jill.lavarda@greenbayymca.org, 920-621-0568
  • Branden Seefeld, Brandenisme@gmail.com, 920-366-6565
  • Shelly Meisner, meisnerm@lenak12.org, 920-632-7432

Timeline

Youth Teen and Family Program Director

Greater Green Bay YMCA
06.2024 - Current

21C Program Director

Greater Green Bay YMCA
11.2022 - 05.2024

Bartender/ Server

Amphora Wine Bar
10.2022 - Current

Substitute Teacher

Green Bay Area Public School District
02.2022 - 10.2022

Substitute Teacher

Fidelis/Stevens Point District
10.2021 - 12.2021

Barista/Barista Trainer

Starbucks
01.2019 - 12.2021

In-Home Child Caregiver

Holbrooke Family
06.2017 - 08.2019

Program Leader/Teen Coordinator

Boys and Girls Club of Portage County
10.2016 - 04.2021

Bachelor of Science - Special Education, Intellectual Disabilities

University of Wisconsin-Stevens Point