RACHEL GREENO
Campbellsport,WI
Summary
Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Who excels at analyzing, prioritizing and completing tasks while exhibiting professionalism and sound judgment. With executive-level office management skills, as well as strength in planning and problem-solving. Readily adapts to change and exceeds expectations in quality. Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
57
57
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Daco Precision
Kewaskum, WI
01.1978 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reviewed order data to verify transactions and shipping dates.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Handled day-to-day shipping and receiving overseeing more than number varies for packages per day.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Administrative Assistant
Kohler Co
Kohler, WI
07.2016 - 01.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Submitted documentation and reports to upper management.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Inspected manufactured assemblies and monitored progress toward production dates.
- Evaluated employee performance and coached and trained to improve weak areas.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Parts Specialist
Rytec Corp
Jackson, WI
04.2016 - 07.2016
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Received and followed pick sheets to gather merchandise for customer orders.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
- Recommended merchandise and services that would meet customer needs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales/Executive Administrative Assistant
HT Enterprises, Inc
Campbellsport, WI
01.2005 - 04.2016
- Verified that information in the computer system was up-to-date and accurate
- Eliminated outdated records by sending the records to be scanned
- Compiled statistical information for special reports
- Organized billing and invoice data
- Processed confidential tax form information
- Customer service, order entry, invoicing, sales meetings, Create new customer accounts, etc
- To to
- EDUCATION
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Scheduled appointments and handled calenders for senior leadership.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Education
High School Diploma -
Campbellsport High School
Campbellsport, WI05.1978
Skills
Appointment setting
- SAP, Microsoft
- Word, and Excel Working with Quality Team and Engineering Team in processing
- Reports for Plant Supervisor Assisting employees/Team Leads etc
- Accounting, Appointment setting, AS/400, billing, credit, Customer service,
- Database management, fax, invoicing, meetings, Excel spreadsheets, Mail,
- Order entry, sales, Scheduling, tax, Time management, SAP, Microsoft Word, UPS,
- USPS, shipping, handling, Quality Control, assembly, punch press, press brake,
- Project planning,
- Multitasking and Time Management
- Task Prioritization
- Appointment Coordination
- Document and File Management
- Schedule Management
- Strong Organizational Skills
- Judgment and Decision Making
- Customer Service
- Fast Learner
- Visitor Relations
- Reception Duties
- Data Entry
- Critical Thinking
- Microsoft Office
- Inventory Oversight
- Problem Solving
- Meeting Note Taking
- Invoice Processing
- Order Placement
- Mail Routing and Distribution
Accomplishments
- Project Management:
- Initiated hour to hour work sheets which resulted in pin pointing the problem areas in production, machine and operator error
- Spearheaded new hour to hour program which increased retention.
Certification
- CAP - Certified Administrative Professional
Timeline
Administrative Assistant
Kohler Co
07.2016 - 01.2018
Parts Specialist
Rytec Corp
04.2016 - 07.2016
Sales/Executive Administrative Assistant
HT Enterprises, Inc
01.2005 - 04.2016
Shipping and Receiving Clerk
Daco Precision
01.1978 - Current
High School Diploma -
Campbellsport High School