Summary
Overview
Work History
Education
Skills
Timeline
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RACHEL GREGG

RACHEL GREGG

CHURCH HILL,TN

Summary

Experienced manager who is dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Experienced in Processing, Lending, Closing and Post Closing aspects of Government, Bond, Conventional, Non-QM, DSCR, Jumbo and various Non-Agency loans. Knowledgeable regarding Loan Estimates, Closing Disclosures and Mortgage Documents, and skilled in maintaining compliance with program guidelines. Possess excellent computer skills; proficient with Microsoft Word, Microsoft Excel, Encompass, Edge and can learn proprietary systems/applications quickly and easily.

Overview

19
19
years of professional experience

Work History

Post Closing Non Agency Manager

CrossCountry Mortgage, Inc
Remote / Cleveland , Ohio
02.2018 - Current
  • Responsibilities include resolving all post-closing issues per loan to include evaluating correspondent and lender guidelines, negotiating investor requests, issuing Post Consummation Closing Disclosures, and maintaining healthy client relationships throughout the process
  • Enhance overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Provide daily and weekly analytic reporting to executive management.
  • Assist with setting up weekly and monthly Investor settlements, including monthly Securitizations and satisfy any Data Deltas for the settlements.
  • Review and authorize all Compliance Waivers for the Securitization process.
  • Manage Post Closing and Jr. Post Closing teams of 15-20 people.
  • Coach team members in techniques necessary to complete job tasks; complete personnel reviews and annual performance evaluations.
  • Create Post Closing Standard Operating Procedures and Job Aids for multiple areas within the Post Closing Dept.
  • Monitor loans to ensure RESPA and TILA compliance rules were followed.
  • Maintain compliance with Federal, State, and company regulations through regular review of updated guidelines.

Closing Agent

Appalachian Title and Abstracting, Inc.
01.2010 - 01.2015
  • Responsibilities included clearing liens and judgments for title insurance, working with lenders to balance Settlement Statements, preparing closing packages, invoices and billing statements, coordinating, scheduling and closing loans for cash and chattel closings, as well as lender financed loans, and notarizing legal documents
  • Requirements did include travel.
  • Prepared comprehensive closing documents to facilitate smooth property transfers between parties.
  • Handled sensitive financial information discreetly, maintaining confidentiality for all clients involved in transactions.
  • Expedited the closing process for clients by coordinating with lenders, attorneys, and real estate agents.

Loan Processor/Loan Officer

Allied Home Mortgage Capital Corp.
01.2006 - 01.2008
  • Process home mortgage loans, to include running credit reports, employment verification, bank verification, and ordering titles and appraisals
  • Provide support for finding suitable lenders for clients
  • General secretarial work such as copying, faxing, emailing and scheduling was included
  • As a Loan Officer, responsibilities included finding suitable lenders for clients and obtaining loan approvals that met both the customer's needs as well as the Corporation
  • Selected title companies and appraisal companies based on customer's needs and negotiated contracts with said vendors
  • Scheduled and attended loan closing meetings.

Education

High School Education -

01.2001

Skills

  • Reliability
  • Wide Knowledge of Loan Products
  • Interpersonal Communication
  • Leadership Skills
  • Operations and File Management
  • Staff Training and Development
  • Flexibility/Adaptability
  • Organizational Skills
  • Regulatory Compliance
  • Proficient in Encompass, Edge, Office, Asana, SmartSheets and Excel

Timeline

Post Closing Non Agency Manager

CrossCountry Mortgage, Inc
02.2018 - Current

Closing Agent

Appalachian Title and Abstracting, Inc.
01.2010 - 01.2015

Loan Processor/Loan Officer

Allied Home Mortgage Capital Corp.
01.2006 - 01.2008

High School Education -

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RACHEL GREGG