Rachel Griswell
Customer Service/Leasing Agent
Lincoln,NE
Summary
Hardworking and passionate job seeker with strong customer service skills eager to secure entry-level Leasing Specialist position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Paint Yourself Silly
Lincoln, NE
03.2022 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Product Demonstrator/Sales
CDS (CostCo)
Lincoln, NE
06.2021 - 01.2022
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Developed strong, honest and open customer relationships by presenting samples and information to potential customers.
- Recommended specific product options to meet customer needs.
COVID-19 Contact Tracing Investigator
Hospital Survey, PRC
REMOTE
10.2020 - 05.2021
- Collected and recorded information in electronic medical records.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Performed record keeping by logging client information within secure contact-tracing software.
Customer Service
Raising Cane's Restaurants
Lincoln, NE
01.2020 - 09.2020
- Welcomed customers and made product recommendations to increase sales while providing fast and fun service
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Trained new employees
Hair Salon Receptionist
Bellezza
Omaha, NE
02.2018 - 02.2019
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
Education
High School Diploma -
Syracuse Dunbar Avoca
Syracuse, NE 05.2001 -
Language Arts
Metropolitan Community College
Omaha, NE 05.2001 -
Skills
Business Development
Locations
Open to positions in Lincoln, NE area or Kansas City, MO/KS area
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Paint Yourself Silly
03.2022 - Current
Product Demonstrator/Sales
CDS (CostCo)
06.2021 - 01.2022
COVID-19 Contact Tracing Investigator
Hospital Survey, PRC
10.2020 - 05.2021
Customer Service
Raising Cane's Restaurants
01.2020 - 09.2020
Hair Salon Receptionist
Bellezza
02.2018 - 02.2019
High School Diploma -
Syracuse Dunbar Avoca
05.2001 -
Language Arts
Metropolitan Community College
05.2001 -
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