Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Hamilton

Director Of Client Services
Lexington,KY

Summary

Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Respectful and compassionate professional offering five year background serving community by providing guidance for clients in need.

Overview

5
5
years of professional experience

Work History

Director of Client Services

Natalie's Sisters
Lexington, KY
05.2019 - Current
  • Completes intakes with new clients and provides crucial resources
  • Provides services to 350+ clients, with a client-centered approach. This includes attaining State-Issued ID, SS Cards, Birth Certificates, Medical Insurance, and Medical Cards, Aiding in Attaining Housing in correspondence with the Office of Homelessness Prevention; Employment Assistance
  • Makes referrals to providers and local services for services such as MOUD, medical and dental
  • Schedules HIV/Hep C testing and community partner visits
  • Supervises Housing Specialist and practicum students
  • Increases public exposure of mission through multiple channels including news, podcasts and radio
  • Implemented a new database to track clients and services

Practicum Student

Lexington Rescue Mission
Lexington, KY
01.2020 - 08.2020
  • Completed applications and VI-SPDAT's with clients in Homeless Intervention Program
  • Led relapse prevention class for female inmates
  • Designed application for COVID-19 rent assistance fund and distributed $20K in COVID-19 ESFP grant funds.

Social Service Worker I

Cabinet for Health and Family Services
Nicholasville, KY
01.2017 - 01.2018
  • Conducted child abuse and neglect investigations
  • Provided court testimony in individual child welfare cases as required
  • Supervised support service provision to children and families
  • Maintained regular contact with clients by calling and visiting clients' homes
  • Managed caseload of 50-70 investigations

Education

Master of Social Work -

Campbellsville University
08.2020

Bachelor of Arts -

University of Kentucky
12.2016

Skills

  • Upbeat and Positive Personality
  • Compassionate Care
  • Client Advocacy
  • Child Abuse and Neglect Identification
  • Conflict Resolution
  • Revenue Growth
  • Referrals and Networking

Timeline

Practicum Student

Lexington Rescue Mission
01.2020 - 08.2020

Director of Client Services

Natalie's Sisters
05.2019 - Current

Social Service Worker I

Cabinet for Health and Family Services
01.2017 - 01.2018

Master of Social Work -

Campbellsville University

Bachelor of Arts -

University of Kentucky

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Rachel HamiltonDirector Of Client Services