Rachel Hernandez
San Antonio
Summary
Medical Assistant and Instructor skilled in both patient care and teaching. Experienced in supporting students, guiding instructors, and creating engaging training programs. Dedicated to providing quality education and meeting the needs of diverse learners in a healthcare setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant Instructor
CHCP- College of Healthcare Professions
San Antonio
06.2025 - Current
- Instructed students on clinical skills and professional practices in healthcare settings.
- Showcased proper techniques for taking vital signs, performing venipuncture, administering injections, and collecting specimens, ensuring students mastered essential skills.
- Established safe learning environment for medical assistants to practice clinical skills in simulated setting, enhancing hands-on experience.
- Evaluated student performance through assessments and practical evaluations.
- Mentored junior instructors to enhance teaching methods and student engagement.
- Fostered student engagement and program retention by providing tailored education and support for diverse learning needs.
- Conducted lectures on health care related topics including ethics and legal issues.
- Monitored and enforced classroom policies on dress code, punctuality, and cell phone usage to maintain a professional learning environment.
Certified Medical Assistant
WellMed-San Antonio, TX
San Antonio
08.2021 - Current
- Executed back office tasks to enhance operational support.
- Assisted healthcare providers with patient examinations and routine procedures.
- Recorded patient histories and vital signs accurately during appointments.
- Collaborated with medical staff to ensure efficient workflow and patient care.
- Prepared examination rooms by sterilizing instruments and organizing supplies.
- Informed patients on treatment plans, medication usage, and preventive care to promote adherence and understanding.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Communicated patient concerns, condition updates, and refill requests to physicians to ensure timely and effective treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant
Texas MedClinic-San Antonio, TX
San Antonio
09.2018 - 08.2021
- Performed front desk, clerical, and shift lead duties: checked patients in and out, verified insurance, handled cash and processed payments, billed for services rendered, managed inbound and outbound calls, faxed/copied/scanned documents, reviewed patient charts for documentation and billing errors, delegated job roles, maintained and ordered inventory, and completed end of shift and end of day spreadsheets with cash deposits to safe.
- Back office duties include: greeting patient , obtaining vital sign, proper documentation for everything performed, triage, immunization and therapeutic injections, blood draws and specimen collections- centrifuging blood, pregnancy testing, flu/ covid/ strep testing, mono testing. Cleaning and sterilizing surgical instruments, wrapping sterilized instruments, assisting with minor surgical procedures, taking X-ray images , keeping track of imaging performed, cleaning and sterilizing patient rooms, applying carbon fiber splints as directed, fitting and placing arm/wrist/leg/foot , measuring and adjustments for crutches, Iv’s, urine drug testing and EKG’s .
- Assisted physicians with patient examinations and procedures.
- Managed patient intake, verifying insurance information and medical history.
- Administered vaccinations and performed routine lab tests for patients.
Education
Certification in Medical Assisting -
Alamo Colleges Health Profession Opportunity Grant
San Antonio, TX09-2018
Skills
- Phlebotomy expertise
- Immunizations and injections
- IV administration
- Billing management
- Electrocardiography (EKG)
- Specimen collection and processing
- Patient assessments and evaluations
- Clinical instruction
- Curriculum development
- Office operations
- Patient support
- Health education
- Patient communication
- Medical terminology
- Data entry
- Inventory control
- Assessment techniques
- Laboratory practices
- Patient assessments
- Health assessment
Certification
- National HealthCareers Association CCMA Certification
- CPR/BLS Instructor Certification
Languages
Spanish, Intermediate
Timeline
Medical Assistant Instructor
CHCP- College of Healthcare Professions
06.2025 - Current
Certified Medical Assistant
WellMed-San Antonio, TX
08.2021 - Current
Medical Assistant
Texas MedClinic-San Antonio, TX
09.2018 - 08.2021
Certification in Medical Assisting -
Alamo Colleges Health Profession Opportunity Grant