Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Hickey

Fort Collins,CO

Summary

Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Engagement Support Member

Americorps
08.2023 - Current
  • Enhanced student performance by promptly addressing concerns and providing effective resolutions.
  • Streamlined support processes for increased efficiency.
  • Collaborated with team members to improve overall performance and achieve departmental goals.
  • Maintained a high level of professionalism while managing challenging situations with students.

Starbucks

Barista, Starbucks
05.2023 - 08.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Courier

Transporter
09.2022 - 04.2023
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.

Education

Bachelor of Arts - Cultural Anthropology

Colorado State University
Fort Collins, CO
05.2023

Skills

  • Time Management
  • Active Listening
  • Training and Development
  • Customer Service
  • Organizational Skills
  • Conflict Resolution
  • Adaptability
  • Decision Making
  • Resource Allocation
  • Critical Thinking
  • Performance Monitoring
  • Effective Communication

Timeline

Engagement Support Member

Americorps
08.2023 - Current

Starbucks

Barista, Starbucks
05.2023 - 08.2023

Courier

Transporter
09.2022 - 04.2023

Bachelor of Arts - Cultural Anthropology

Colorado State University

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Rachel Hickey