Rachel Higgins

• Oversaw daily operations of the department, including personnel management, and scheduling.
• Coordinated with other departments to ensure smooth flow of work processes and communication.
• Developed and implemented policies and procedures for efficient workflow.
• Maintained accurate records for tracking progress and performance of team members.
• Provided training and guidance to team members on operational procedures and best practices.
• Monitored employee productivity levels to identify areas for improvement or additional resources needed.

• Completed routine and deep cleaning procedures on machinery, vehicles and facility areas
• Maintained clean, organized and fully stocked work areas for maximum efficiency
• Gathered and removed trash, debris and liquid waste
• Kept detailed records of available and functioning equipment and alerted [Maintenance] of issues and discrepancies
• Mixed and used cleaning solutions in appropriate ratios
• Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards
• Removed snow from ground during winter months to maintain clear and safe walkways and streets

• Processed written and verbal instructions, prints and work orders
• Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies
• Determined materials, tools and equipment needed for product order fulfillment
• Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools
• Worked with more than [Number] different designs
• Added materials and built up cardboard to pad seats and arms
• Stretched fabric and webbing using tools and neatly tacked pieces
• Generated high-quality results quickly and efficiently

• Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials
• Directed materials routing by preparing accurate shipping orders and bills of lading
• Put merchandise in assigned area, added tags and secured larger pieces as required
• Maintained work areas in an organized, safe and clean manner
• Prepared shipments for postage through careful packing, sealing and labeling of materials
• Operated lift and hand trucks to transfer materials to and from target areas

I had a baby took the year off to be a stay at home Mom.

• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
• Swept and vacuumed floors, hallways and stairwells
• Maintained exceptional guest satisfaction by working closely with general manager and reporting feedback from customers
• Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
• Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
• Washed and polished glass windows and doors to keep entryways clear and professional
• Oversaw activities and events for [Number] individuals on daily basis
• Drove excitement for activities by encouraging everyone to fully participate
• Alleviated issues and resolved conflicts through communication and [Action]
• Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper
• Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities
• Established, identified and assessed event goals and intended outcomes
• Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues
• Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips

• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
• Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
• Generated sales by prospecting leads, cold calling and closing deals.
• Assisted customers during selection process and helped choose perfect products to meet individual needs.
• Secured long-term accounts, providing recommendations to promote brand effectiveness and product benefits.

• Gave guests menus and offered specials information to help promote target items.
• Monitored dining area to check availability and table readiness.
• Completed efficient and accurate sidework during slow periods.
• Checked out customers at end of dining experiences and made accommodations for unsatisfied guests to promote restaurant loyalty.
• Kept hostess station clean, organized and presentable for all customers.
• Greeted incoming customers, took details about party sizes and led to tables based on current server availability.
• Maintained current seating chart to effectively rotate stations.