Summary
Overview
Work History
Education
Skills
LICENSE INFORMATION
Timeline
Generic

Rachel Hinchley

Homer Glen,IL

Summary

I am a dedicated and customer-focused professional with extensive experience in client relations, appointment scheduling, and front-desk operations. I excel in multitasking, handling inquiries, and providing exceptional service in fast-paced environments while maintaining high standards of organization and professionalism.

Overview

9
9
years of professional experience

Work History

ASSISTANT FLOOR MANAGER

Storypoint
11.2025 - Current

• Supervise and ensure staff complete required end-of-night tasks and duties.

• Act as lead server by assisting with food service and bussing tables.

• Manage to-go orders with timely preparation and delivery.

• Conduct inventory management, including stocking and organizing supplies.

• Perform serving duties.

TANNING CONSULTANT/KEY HOLDER

La Tan
01.2023 - Current
  • Inspected beds and booths for safety and maintenance.
  • Performed daily cleaning of salon equipment and facilities.
  • Resolved customer complaints promptly and professionally.

PHARMACY TECHNICIAN

Walgreens
01.2025 - 10.2026
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.

BARTENDER SHIFT MANAGER

Nikkis Bar and Gaming
04.2024 - 04.2025
  • Managed bar operations, including transactions and opening and closing duties.
  • Provided exceptional customer service, resolving complaints, and offering recommendations.
  • Maintained cleanliness, organized work area, and managed inventory

WAITRESS

Coom's Corner Sports Grill
12.2017 - 06.2024
  • Customer service excellence
  • Order accuracy
  • Upselling and recommendations

Education

Medical Terminology -

Joliet Junior College
Joliet, IL
07-2025

Associate of Arts -

Joliet Junior College
Joliet, IL
05.2024

Licensed Cosmetologist -

Capri Beauty College
New Lenox, IL
12.2019

Skills

  • Exceptional customer service and client satisfaction
  • Strong communication and problem resolution
  • Multitasking and organizational skills
  • Sales and upselling
  • Appointment scheduling and order accuracy
  • Product Knowledge and recommendations
  • Attention to detail and creative thinking

LICENSE INFORMATION

  • COSMETOLOGIST

Timeline

ASSISTANT FLOOR MANAGER

Storypoint
11.2025 - Current

PHARMACY TECHNICIAN

Walgreens
01.2025 - 10.2026

BARTENDER SHIFT MANAGER

Nikkis Bar and Gaming
04.2024 - 04.2025

TANNING CONSULTANT/KEY HOLDER

La Tan
01.2023 - Current

WAITRESS

Coom's Corner Sports Grill
12.2017 - 06.2024

Medical Terminology -

Joliet Junior College

Associate of Arts -

Joliet Junior College

Licensed Cosmetologist -

Capri Beauty College
Rachel Hinchley