SirQuintin Richardson
West Palm Beach,US
Summary
Retail sales professional dedicated to exceeding customer expectations and fostering customer loyalty. Retail Sales Associate with over 15 years of experience in the industry. Hardworking individual looking to further my success in the retail environment. responsible and mature and thrives in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Assistant Floor Manager
Restaurant Depot
West Palm Beach, Florida
10.2022 - 06.2026
- Assisted in managing daily restaurant operations and staff scheduling.
- Oversaw customer service practices to ensure consistent quality and satisfaction.
- Trained new team members on service standards and operational procedures.
- Developed and implemented training programs to improve service quality and team effectiveness.
- Provided guidance to floor staff on customer service standards.
- Monitored health and safety compliance to ensure a safe environment for staff and customers.
- Resolved customer inquiries and complaints promptly to maintain a positive experience.
- Coordinated inventory management and restocking processes to maintain optimal supply levels.
- Monitored stock levels and ordered new supplies.
- Implemented procedures to improve operational efficiency.
- Conducted regular audits of store operations to identify areas for improvement.
- Collaborated with other departments to ensure smooth operations.
- Supervised day-to-day activities on the sales floor.
- Analyzed data and generated reports for management review.
- Identified training needs and delivered appropriate training sessions.
- Operated forklift and electric pallet jack to load and unload trucks.
Package Handler
FedEx Ground
Norcross, Georgia
05.2021 - 08.2022
- Gained a thorough understanding of each shift's responsibilities and job tasks, prioritizing those that needed to be completed right away.
- Filled voids in boxes and arranged items to fit properly based on size, dimensions, and weight.
- Used scanners to keep track of parcel details like condition and receipt.
- Created frequent reports on packaging activities to ensure that packaging and delivery information was entered into the company database.
- Installed bracing, padding, and strapping to prevent load shifting and material damage.
- Cleared jams and unblocked the conveyor system to keep the goods flowing.
- Palletized boxes to make moving and shipping easier.
- Made supervisors and coworkers aware of potential hazards and other issues so that they could be resolved quickly.
Dockworker
KBS Janitorial (FedEx Freight)
Conley, Georgia
11.2020 - 06.2021
- Cleaned floors, emptied aisles of debris, and rearranged inventory to create a tidy and obstacle-free warehouse floor.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Promptly responded to all supervisory questions about the job and provided updates on expected task completion times.
- Made supervisors and coworkers aware of potential hazards and other issues so that they could be resolved quickly.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Paid close attention to gain a thorough understanding of the duties required for each shift, completing priority tasks first during team meetings.
- Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds.
- Kept the warehouse clean and organized to maximize team efficiency and productivity.
Production Line Lead
Kelly Services (Home Chef)
Lithonia, GA
03.2020 - 10.2020
- Assisted machine operators with the setup and operation of production equipment, which resulted in more efficient runs.
- Identified maintenance needs and delegated repairs to qualified workers.
- Kept track of employee actions to ensure that they followed safety procedures.
- Evaluated employee behaviors, skills, and knowledge, and provided hands-on training and mentoring to those who needed it on a regular basis.
- Efficiently calibrated machines in order to keep productivity at a high level.
- Was in charge of setting up and testing the safety equipment.
- Checked incoming materials for quality and compliance with established product specifications on a regular basis.
- Kept the production areas clean and well-organized to avoid violations or unnecessary work delays caused by hazards or inefficient layouts.
- Was in charge of preparing and maintaining production reports as well as personnel records.
Meat Department Manager
Walmart
Lithonia, GA
06.2009 - 01.2020
- Was in charge of pricing merchandise, stocking shelves, and taking inventory of supplies.
- Delivered exceptional customer service and strengthened retention through clear communication of promotions, customer programs, and product information.
- Assisted customers in choosing and customizing available items to meet their specific needs.
- Interacted with customers in a genuine and pleasant manner.
- Searched for merchandise availability at various store locations to assist customers.
- Shared best practices for sales and customer service with team members, enhancing overall store efficiency.
- Motivated employees to excel and pinpointed areas for improvement to foster team development.
- Actively sought out opportunities for personal growth and development.
Education
GED -
University of Albany
Brooklyn, NYSkills
- Store operations
- Inventory management
- Inventory control
- Supply ordering
- Cost management
- Sales forecasting
- Operational compliance
- Operational improvement
- Performance analysis
- Performance reporting
- Team leadership
- Employee training
- Staff training
- Staff scheduling
- Supervision
- Customer service
- Customer satisfaction
- Relationship management
- Relationship development
- Conflict resolution
- Problem resolution
- Problem solving
- Excellent time management
- Time management
- Multitasking
- Team collaboration
- Employee motivation
- Leadership development
- Safety procedures
- Merchandising strategies
- Business operations
Timeline
Assistant Floor Manager
Restaurant Depot
10.2022 - 06.2026
Package Handler
FedEx Ground
05.2021 - 08.2022
Dockworker
KBS Janitorial (FedEx Freight)
11.2020 - 06.2021
Production Line Lead
Kelly Services (Home Chef)
03.2020 - 10.2020
Meat Department Manager
Walmart
06.2009 - 01.2020
GED -
University of Albany