Rachel Honea
Fayetteville,TN
Summary
Driven by results, I excelled at Jack Daniel's Distillery, coordinating high-profile events and enhancing guest relations through clear communication and detail orientation. Mastered operations coordination and task delegation, significantly improving event execution efficiency. Proficient in Tripleseat and XOLA, my blend of hard and soft skills ensures exceptional event experiences.
Overview
9
9
years of professional experience
Work History
Assistant Event Coordinator
Jack Daniel's Distillery
2023.04 - Current
- Currently assisting the Supervisor of VIP/Special Events in day to day planning and event set up/breakdown
- Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
- Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
- Maintained professional and organized appearance at all events, representing the company in a positive light to all internal and external groups.
- Coordinated with vendors, caterers and transportation services.
- Coordinated schedules and timelines for events.
- Produced concept plans for high-profile corporate meetings and events.
- Fluent in adding and editing upcoming events to Tripleseat.
- Comfortable with hosting Airstream Groups and VIP guests independently while using judgement and decision making skills.
- Maintain relationships with internal and external customers through thorough communication.
- Currently handing all Homeplace Visit Requests through Salesforce
- Currently keeping records of invoices for monthly reports
Sales Associate
Jack Daniel's Distillery
2015.09 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of XOLA booking system (booking, refunds, charges, etc)
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science -
Motlow State Community College
Tullahoma05.2015
Skills
- Detail Oriented
- Clear Communication
- Operations coordination
- Task Delegation
- Day-of-event coordination
- Event Setup and Breakdown
- Guest Relations
- Special events planning
- Decision-Making
Timeline
Assistant Event Coordinator
Jack Daniel's Distillery
2023.04 - Current
Sales Associate
Jack Daniel's Distillery
2015.09 - Current
Associate of Science -
Motlow State Community College
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