Dedicated Cardiac Medical Assistant with a robust background in healthcare, including experience as a nursing assistant and in administrative roles such as bookkeeping and supervision at Kroger, as well as office administration for Davis and Elkins Theater. Proficient in patient care, medical procedures, and electronic health records, with a strong commitment to teamwork and adaptability. Recognized for delivering high-quality results in fast-paced environments while effectively supporting medical staff and patients. Open to relocation opportunities to enhance professional growth and contribute to diverse healthcare settings.
Work History
Medical Assistant
8 Months
WVU Medicine | 12.2025 - Current
Supported physicians and nurses during patient examinations, procedures, and treatments to enhance quality of care
Maintained and documented patient medical records in electronic health record systems to ensure accuracy and accessibility
Upheld HIPAA regulations to protect patient privacy and confidentiality consistently
Managed patient assignments upwards of 30 patients per day
Clinical Associate
4 Years 5 Months
WVU Medicine | 06.2021 - 11.2025
Delivered direct patient care in high-acuity ICU, monitoring vital signs, performing glucose checks, and assisting with hygiene and mobility to ensure patient comfort and safety.
Charted patient data in electronic medical records to enhance care continuity and facilitate communication among clinical staff.
Collaborated with nurses, physicians, patients, and families to provide compassionate, patient-centered care, fostering a supportive environment.
Responsible for 15+ patients
Office Assistant
3 Years 5 Months
Davis and Elkins College | 10.2018 - 03.2022
Developed and maintained digital database to catalog department collection of plays and short films, enhancing accessibility for staff and researchers.
Managed box office operations, handling calls, ticket sales, and cash transactions to ensure smooth customer service.
Facilitated daily operations by organizing files and managing communications for faculty and staff. to theater faculty and staff.
Managed around 100 records per month
Box Office Cashier
2 Months
Cinemark | 04.2021 - 06.2021
Processed ticket sales and concessions purchases, ensuring accurate transactions in a high-volume, customer-facing environment.
Greeted guests, collected tickets, and delivered timely information on show-times and theater policies to enhance customer experience.
Assisted with around 8 shows a day
Handled cash transactions accurately, ensuring compliance with financial protocols.
Assisted customers with inquiries, enhancing overall guest experience.
Cashier/Customer Service
1 Year 11 Months
Kroger | 05.2019 - 04.2021
Delivered outstanding customer service by addressing inquiries in person and over the phone, facilitating product and department navigation.
Managed and supported up to 30 front-end employees per shift, coordinating breaks, lunches, and task assignments to maintain operational efficiency.
Monitored compliance with store policies and cash-handling procedures in a high-volume retail environment.
Education
Associate's degree - Medical Assisting
Penn Foster | Scranton, PA | 08-2027
High School Education - High school diploma or GED
Liberty High School | Clarksburg, WV | 05-2018
Skills
Direct patient support
Healthcare administrative skills
Healthcare assistance
Attention to detail
Microsoft Office
Clerical support
Customer service
Communication skills
Organizational skills
HIPAA compliance
Patient scheduling
Medical terminology knowledge
Accomplishments
Recognized for outstanding dedication to patient care.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 20 staff members.
Trained and mentored 15 employees.
Resolved product issue through consumer testing.
Certification
Microsoft Office Specialist
AVADE June 2021 to Present AVADE is an acronym for Awareness-Vigilance-Avoidance-Defense-Escape. It's a framework used in workplace violence prevention training, particularly in healthcare and corporate settings.
Driver's License January 2025 to January 2030
BLS for Healthcare Providers June 2023 to June 2027 I am certified in AHA BLS/CPR for healthcare providers.
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Medical Assistant
WVU Medicine
12.2025 - CurrentRead More
Clinical Associate
WVU Medicine
06.2021 - 11.2025Read More
Box Office Cashier
Cinemark
04.2021 - 06.2021Read More
Cashier/Customer Service
Kroger
05.2019 - 04.2021Read More
Office Assistant
Davis and Elkins College
10.2018 - 03.2022Read More
Penn Foster
Associate's degree from Medical Assisting
Read More
Liberty High School
High School Education from High school diploma or GED