Rachel Humes
Reno,NV
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant and Scribe
Skin Cancer And Dermatology
10.2023 - Current
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Taught patients about medications, procedures, and care plan instructions.
General Manager, Lead Teacher and Instructor
YogaSix- Reno
09.2021 - Current
- Lead a 200 Hr Yoga Teacher Training
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Recruiter
its Logistics
03.2023 - 07.2023
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Medical Assistant
Northern Nevada Medical Group
11.2021 - 10.2022
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Account Executive
Reminder Media
03.2021 - 08.2021
- KPI for this role included 2,000 calls, 40 hours of talk and 11 sales a pay period.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Sr Patient Access Representative
Renown Health
01.2020 - 03.2021
- Cross trained in OPC, ED, Pulmonary, Surgery and Cardiology
- Reduced insurance claim denials by diligently verifying patients'' insurance coverage and eligibility.
- Trained new Patient Access Representatives, contributing to a more skilled and efficient team.
- Managed high call volumes while maintaining exceptional customer service standards for patients and healthcare providers alike.
Education
Truckee Meadows Community College
11.2022
B.S. Communication -
Arizona State University
12.2020
Boise State University
01.2016
Skills
- Procedure Assistance
- Patient Scheduling
- Phlebotomy
- Payment Collection
- HIPAA Compliance
- Medical Terminology
- First Aid
Certification
- NASM CPT, 2023
- 200 Hr Yoga Certification, CorePower Yoga, Yoga Alliance, 2019
- 500 Hr Yoga Certification, YogaRenew, Yoga Alliance, 2023
- CPR and AED Certification, 10/2023
Volunteering
- Women of Worth Club- 400 hours of volunteering for women and children recovering from domestic violence
- Dance Marathon- 12 hours of volunteering fundraising for local member hospitals to fund critical life-saving treatments and healthcare services, along with innovative research, vital pediatric medical equipment, child life services.
- Casa Vida- 10 hours of volunteering teaching teen mothers stress management techniques through, meditation, journaling and yoga.
- Empowerment Center- 5 hours of volunteering teaching women recovering from drug and alcohol addiction in stage 3 stress management techniques through breathwork and meditation.
- Infinity Hospice- 100 hours of volunteering providing comfort and peace for patients, assisting with personal duties of patient, or allow family caregivers the opportunity to take care of necessary errands and get some time away.
Affiliations
- Nevada Academy of Physician Assistants
Timeline
Medical Assistant and Scribe
Skin Cancer And Dermatology
10.2023 - Current
Recruiter
its Logistics
03.2023 - 07.2023
Medical Assistant
Northern Nevada Medical Group
11.2021 - 10.2022
General Manager, Lead Teacher and Instructor
YogaSix- Reno
09.2021 - Current
Account Executive
Reminder Media
03.2021 - 08.2021
Sr Patient Access Representative
Renown Health
01.2020 - 03.2021
Truckee Meadows Community College
B.S. Communication -
Arizona State University
Boise State University
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