Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Hutchins

Summary

I would like to obtain a position where I can develop my professional skills and provide outstanding customer service. I am proficient in email, Microsoft word, and Microsoft Excel. Strong team player, patient and always carry a positive attitude. I work well as a team player or independently. Committed to quality performance with an ability to learn new procedures quickly. Resourceful, Energetic, competent, multi-tasking, results-oriented and goal driven.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

19
19
years of professional experience

Work History

Customer service, payroll and benefits

Right Away Repair
05.2022 - Current
  • Manage Payroll
  • Insurance benefits\enrollment
  • Verify hours, Calculate hours, Enter hours
  • IRA fund transfers
  • General office duties

Service Representative/ CSR Customer

Zero Hour Parts CNC shop
Ann Arbor, MI
02.2020 - 07.2021
  • Customers first point of contact
  • Email, phone conversations
  • Direct communication with staff throughout building
  • Billing
  • Processing payments
  • Shipping
  • Building of quotes to return to Customers

Shift Manager/Associate

Aldi
Brighton, MI
04.2012 - 02.2020
  • Key Holder
  • Cash Services
  • Customer Service
  • Managing Staff
  • Stocking/Inventory, Setting displays
  • Payroll

Lead Teacher/Assistant Teacher

Giggle Gang Daycare & Preschool
Howell, MI
06.2009 - 04.2011
  • Completed lesson plans
  • Ensured the safety of the children
  • Communicated effectively with the parents
  • Worked with co-workers to establish a positive environment
  • Cleaned and organized classroom

Shift Manager/Associate

Meijer
Howell, MI
06.2007 - 06.2009
  • Cash Services
  • Customer Service
  • Managing Staff
  • Stocking/Inventory
  • Payroll

Education

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Brighton Highschool
06.2009

Skills

  • Microsoft Office, CGOS (Ordering System), E-mail, and the Internet
  • Word, PowerPoint, Outlook, Excel, WAN (Sales, HR Template Program), Workforce (Payroll Program)

Timeline

Customer service, payroll and benefits

Right Away Repair
05.2022 - Current

Service Representative/ CSR Customer

Zero Hour Parts CNC shop
02.2020 - 07.2021

Shift Manager/Associate

Aldi
04.2012 - 02.2020

Lead Teacher/Assistant Teacher

Giggle Gang Daycare & Preschool
06.2009 - 04.2011

Shift Manager/Associate

Meijer
06.2007 - 06.2009

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Brighton Highschool
Rachel Hutchins