Rachel Iversen
Pensacola,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Ordained Minister
St. Monica’s Episcopal Church
Cantonment, FL
07.2023 - Current
- Authored sermons, speeches and other religious materials.
- Led programs such as worship, study, fellowship, and service opportunities.
- Oversaw administration and management of all areas of ministry.
- Interacted with local community, building relationships with civic organizations and other churches.
Office Manager
Gulf Breeze School Of Music
Gulf Breeze, FL
04.2019 - Current
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Operations Manager
Pensacola Bay Cruises
Pensacola, FL
03.2018 - 03.2019
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Parish Administrator
Holy Cross Episcopal Church
Pensacola, FL
11.2011 - 03.2018
- Supported religious leaders in performing various duties.
- De-escalated and resolved conflicts between local peoples and missionary representatives.
- Provided guidance to members of congregation.
- Maintained religious records and documents.
- Developed and implemented educational programs for youth.
- Prepared and distributed religious materials.
- Participated in various outreach programs.
- Provided pastoral counseling to members of congregation.
- Participated in religious ceremonies and events.
- Collaborated with other religious organizations and agencies.
Youth Director
Holy Cross Episcopal Church
Pensacola, FL
08.1996 - 07.2010
- Implemented bible study and faith and life issues and social responsibility topical studies to foster effective ministry for youth education.
- Recruited, developed and encouraged volunteers and parents to provide fellowship and faith building activities for youth.
- Assisted in creation and implementation of missions strategy for youth to get involved in local and global missions.
- Coordinated and attended annual church events to foster and build intergenerational fellowship and outreach.
- Taught and counseled youth ages Nursey to High School.
- Oversaw youth ministry budget and tracked all expenses.
- Planned weekly groups as well as special events and overnight retreats.
- Built lasting relationships with youth and parents or guardians.
- Scheduled and managed teams of youth volunteers.
- Identified and recruited potential volunteer workers.
- Directed pre-school, toddler and infant services to provide comprehensive family support.
- Kept program children safe and secure at all times with proactive monitoring strategies.
National Park Service Law Enforcement Ranger
National Park Service - Gulf Islands
Gulf Breeze, FL
06.1997 - 09.1997
- Investigated, documented and submitted incident reports for violations and code of conduct infringements.
- Enforced rules and regulations to protect public and environment and issued citations for patterns of non-compliance or extreme violation.
- Assessed and secured accident scenes, provided traffic and crowd control and provided first responder emergency medical attention for safety of visitors.
- Oversaw volunteers and seasonal workers on assigned projects and inspected work for quality control, proper use of equipment and participant safety.
- Responded to wildland fires and performed fire suppression duties using specialized firefighting equipment and tools.
- Provided mutual aid to local law enforcement agencies as dispatched to combat crime and promote safe neighborhoods for citizens.
- Performed search and rescue to find distressed, lost, sick or injured people and coordinated with local emergency response authorities.
- Communicated through multi-frequency radio and obtained and transmitted information in field to dispatch other staff and agencies.
- Developed and maintained accurate logs, reports and records of work performed and materials and equipment used.
- Educated public on fire safety, prevention and protection techniques.
- Relayed messages about emergencies, accidents and fire hazard conditions.
Education
Seminary - 3 Year Program - Church Ministry
Central Gulf Coast School For Ministry
Pensacola, FL06.2020
Master of Science - Parks, Recreation, And Leisure Studies
University of Utah
Salt Lake City, UT05.1993
Bachelor of Science - Recreation And Parks
University of Memphis
Memphis, TN05.1989
Skills
- Compassionate Care
- Reading Comprehension
- Educational Programs
- Crisis Situations
- Community Outreach Programs
- Critical Thinking
- Active Listening
- Constructive Feedback
Timeline
Ordained Minister
St. Monica’s Episcopal Church
07.2023 - Current
Office Manager
Gulf Breeze School Of Music
04.2019 - Current
Operations Manager
Pensacola Bay Cruises
03.2018 - 03.2019
Parish Administrator
Holy Cross Episcopal Church
11.2011 - 03.2018
National Park Service Law Enforcement Ranger
National Park Service - Gulf Islands
06.1997 - 09.1997
Youth Director
Holy Cross Episcopal Church
08.1996 - 07.2010
Seminary - 3 Year Program - Church Ministry
Central Gulf Coast School For Ministry
Master of Science - Parks, Recreation, And Leisure Studies
University of Utah
Bachelor of Science - Recreation And Parks
University of Memphis
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