Summary
Overview
Work History
Education
Skills
Communication
Leadership
Timeline
Generic

Rachel Jean

Indianapolis,IN

Summary

Experienced Regional Manager dedicated to optimizing business operations through effective staff management, operational coordination, and a focus on delivering exceptional customer service. Committed to fostering a positive and productive work environment by actively engaging with team members, establishing clear objectives, and closely monitoring performance metrics. Passionate about driving organizational success through strategic leadership and a relentless pursuit of operational excellence.

Overview

11
11
years of professional experience

Work History

Regional Manager

Blueridge Hotel Partners
09.2024 - Current

General Manager

Blueridge Hotel Partners
09.2019 - Current

General Manager

Candlewood Suites
01.2014 - 09.2019
  • Overseeing daily operations, managing staff, ensuring compliance with IHG standards, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the hotel's performance.

Education

Business Management -

Davenport College
Grand Rapids, MI

Skills

  • Digital marketing expertise
  • Project execution management
  • Financial budget management
  • Effective communication
  • Effective problem resolution

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

Timeline

Regional Manager

Blueridge Hotel Partners
09.2024 - Current

General Manager

Blueridge Hotel Partners
09.2019 - Current

General Manager

Candlewood Suites
01.2014 - 09.2019

Business Management -

Davenport College

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