Rachel Jean-Francois
Albany,NY
Summary
Certified Phlebotomist Technician with a strong background in human biology. A reliable worker with strengths in patient care, customer service, blood drawing, and inventory management. Two years of phlebotomy experience at an outpatient clinic. The patient population consists of the elderly who have undergone multiple intravenous treatments and are difficult sticks. I mediate this by honing my technical skills and creating a safe environment for patients to trust me. I pay extra attention to detail (confirming identity of the patient, confirming the requisition form, inspecting needles, cleanliness, checking the patient’s level of comfort before, during, and after blood draws, order of draw, etc…). I would be a great partner and asset to your team. I am excited to learn from others and contribute to maintaining an efficient workflow!
Overview
7
7
years of professional experience
Work History
Assistant
Dr. Marie F. Conde, MD
2017.06 - 2018.06
- Booked appointments
- Assisted parents and their children during their appointments.
- Made sure the children were up to date with vaccinations and annual checkups
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Scheduled appointments and registered patients
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting specimens.
Phlebotomist Technician
New York Oncology And Hematology
2022.06 - Current
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Provided excellent customer service while verifying patient information.
- Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Education
Bachelor of Science - Human Biology
SUNY University At Albany
Albany, NY05.2024
Certified Phlebotomy Technician - Phlebotomy
Bryant And Stratton College
Albany, NY05.2022
High School Diploma -
Brooklyn High School For Law And Technology
Brooklyn NY06.2020
Skills
- Certified Phlebotomy Technician ( CPT I #S4N3Q7Q8)
- Completed over 40 successful blood draws
- Monitors patients before, during, and after blood draws
- Friendly, caring, and patient
- Punctual
- Extra Attention to detail during phlebotomy procedures
- Butterfly and straight-needle venipuncture
- Equipment and instrument sterilizations
- Finger stick method
- Phlebotomy procedures
- Recording data
Timeline
Phlebotomist Technician
New York Oncology And Hematology
2022.06 - Current
Assistant
Dr. Marie F. Conde, MD
2017.06 - 2018.06
Bachelor of Science - Human Biology
SUNY University At Albany
Certified Phlebotomy Technician - Phlebotomy
Bryant And Stratton College
High School Diploma -
Brooklyn High School For Law And Technology
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