Natalie James
Covington,GA
Summary
I have a multilayer of clinical experience in the medical field. I am a Medical Assistant and have lab experience with over 12 years of Phlebotomy experience. I have experience as a Specimen Processor, Pain Management, and insurance. I am also a trainer with over 20 years of leadership and customer service experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Laboratory Assistant
Piedmont Rockdale Hospital
11.2022 - Current
- Collect blood samples from patients
Phlebotomist/Floater
PathGroup
Conyers, GA
05.2023 - 08.2024
- Travel around Georgia to fill in at Doctors offices that has a need for a Phlebotomist each day
- Draw blood and collect specimens, input patient information, centrifuge specimens, and pack them for courier pick up.
Laboratory Service Assistant
Millennium Health
11.2022 - 01.2023
- Collect urine specimens ordered by doctors for pain management patients (oncology and hematology)
COVID-19 Tester Site Lead
Jordan Search Consultants
11.2021 - 04.2022
- Provide Covid-19 screening and testing in the schools of Newton County
- As a Site Lead, I ensure that the testing sites are clean and ran properly.
Phlebotomist/Patient Service Technician
LABCORP
11.2016 - 07.2021
- Provide compassionate and reassuring service to patients during venipuncture and/or capillary blood collection
- Explain the procedure to patients, perform blood draws, and correctly label samples collected
- Drawing blood and collecting specimens from patients
- Order blood work, faxing, copying, and ordering blood work from outside providers
- Ensured the proper sterilization of medical instruments and blood lab, closely following infection control guidelines, maintaining lab equipment, and safely disposing of blood products
- Mentored new hires in effective phlebotomy techniques, patient relations strategies, procedure documentation, and HIPAA requirements.
Phlebotomist/Specimen Processor
Select Laboratories
07.2015 - 11.2016
- Operated the Family Practice Lab, and Nephrology Lab, drawing blood from patients ordered by the physician to run a number of test
- Collected urine, urine cultures, stool cultures, vital signs, and various other lab orders for process
- Responsible for inputting patient information, communicating information with patients, ensuring all information is up to date
- Copied and faxed information to other medical facilities, ensuring mutual patients lab orders are properly distributed.
Specimen Processor
Ameritox
11.2014 - 07.2015
- Provided pain monitoring and screening for patients prescribed to narcotics and ADHD medicines
- Collected urine samples and/or oral saliva test from patients and all pertinent information needed to process
- Responsible for inputting patient information, communicating information with patients, ensuring all information is up to date.
Medical Assistant
LowCountry Healthcare
10.2011 - 11.2014
- Collect and prepared laboratory specimens
- Performed administrative duties
- Assist physicians with patient exams and treatments
- Prepared and administered injections ordered by physicians
- Prepare bloodwork for procedures
- Take patient vital signs
- Provided patient education
- Documentation on patient services by charting.
Education
Diploma -
Bamberg-Ehrhardt High School
Bamberg SC05.2001
Associate Of Applied Science - Medical Assisting
Motte Technical College
North Charleston, SCBachelor Of Applied Science - Healthcare Management
Miller-Motte Technical College
Master Of Applied Science - Healthcare Administration
Walden University
03.2024
Doctoral - Healthcare Administration And Leadership
Walden University
Skills
- Attention to Detail and Communication
- Medical Terminology
- Laboratory Technician
- Phlebotomy
- Drug Screening/Urinalysis
- Vital Signs
- Data Analysis/Entry
- ICD-9 Coding
- ICD-10 Coding
- Cardiopulmonary Resuscitation (CPR) certified
- Automatic External Defibrillator (AED) certified
- Excellent Customer Service
- Staff Supervision and Training Management
- Equipment Maintenance
- Quality Assurance/Audit
- Phlebotomy Technician (PBT) Certification from American Society for Clinical Pathology)
- Vast Knowledge of Clinical Laboratory Improvement Amendments (CLIA), Occupational Safety and Health Administration (OSHA) and Health Insurance Portability and Accountability Act (HIPAA)
- Proficient in Microsoft Office: Word, Excel, and PowerPoint
- Member of National Society of Leadership and Success (Sigma Alpha Pi)
- EMR Systems
- Medical Records
- Venipuncture
- Anatomy Knowledge
- CPT Coding
- Clerical Experience
- Medical Office Experience
- Infection Control Training
Certification
- AED Certification
- PBT (ASCP)
- CPR Certification
- BLS Certification
- Certified Phlebotomy Technician
Timeline
Phlebotomist/Floater
PathGroup
05.2023 - 08.2024
Laboratory Assistant
Piedmont Rockdale Hospital
11.2022 - Current
Laboratory Service Assistant
Millennium Health
11.2022 - 01.2023
COVID-19 Tester Site Lead
Jordan Search Consultants
11.2021 - 04.2022
Phlebotomist/Patient Service Technician
LABCORP
11.2016 - 07.2021
Phlebotomist/Specimen Processor
Select Laboratories
07.2015 - 11.2016
Specimen Processor
Ameritox
11.2014 - 07.2015
Medical Assistant
LowCountry Healthcare
10.2011 - 11.2014
Diploma -
Bamberg-Ehrhardt High School
Associate Of Applied Science - Medical Assisting
Motte Technical College
Bachelor Of Applied Science - Healthcare Management
Miller-Motte Technical College
Master Of Applied Science - Healthcare Administration
Walden University
Doctoral - Healthcare Administration And Leadership
Walden University