Rachel Jefferson
Dayton,OH
Summary
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.
Overview
13
13
years of professional experience
Work History
Sub-Contracted Cleaner
Time and Again Cleaning LLC
Dayton, Ohio
03.2023 - 08.2023
- Provided Post-Construction cleaning of apartments which included cleaning bathrooms, including toilets, sinks, countertops, mirrors, windows, appliances and floors.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Scrubbed walls and floors to remove scuff marks, post-construction messes such as drywall dust, paint splatter and more.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Followed safety processes for all manual and electric cleaning equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Delivery Driver
Papa John's Pizza
Beavercreek, Ohio
02.2018 - 09.2018
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Issued sales promotion materials to customers to boost sales.
- Answered phone calls from customers placing takeout orders.
- Offered customers information about restaurant menu items or special promotions.
- Maintained accurate records of mileage, fuel consumption, and delivery charges, ensuring transparency and accountability.
- Assisted customers with questions or complaints regarding their orders.
- Collected tips from customers through hands-free electronic methods.
- Conducted daily cleaning duties such as mopping floors, washing dishes.
- Processed cash and credit and debit payments accurately using point-of-sale system.
- Utilized GPS and map applications efficiently to determine optimal routes, reducing delivery times and improving customer satisfaction.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
- Participated in training sessions on customer service and food safety, applying learned principles to daily delivery operations.
- Maintained clean traffic record and kept vehicle clean and in top operating condition.
General Laborer
P&R Specialty
Piqua, Ohio
05.2015 - 12.2016
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Followed all safety protocols while operating heavy machinery and equipment.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Reported any damaged or defective items to supervisors immediately.
Pizza Delivery Driver
Dominos's Pizza
Springfield, Ohio
03.2016 - 10.2016
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Issued sales promotion materials to customers to boost sales.
- Kept accurate logs of all deliveries and trips.
- Assisted with order packing and verification at the restaurant, ensuring that all items met the established quality standards.
- Collaborated with other delivery drivers and restaurant staff, sharing best practices to improve overall efficiency and service quality.
- Handled cash and electronic payments securely, providing accurate change and processing transactions via mobile devices.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
- Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Recorded deliveries and daily sales transactions.
Cashier
Republic Carry Out
Dayton, Ohio
05.2014 - 02.2015
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted and balanced cashier drawers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Removed outdated products from shelves in accordance with company policy.
Cashier
Village Discount Outlet Of Ohio
Dayton, Ohio
01.2014 - 07.2014
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Cashier
Take-A-Break Carry Out
, OH
05.2010 - 11.2010
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Removed outdated products from shelves in accordance with company policy.
- Maintained accurate inventory levels through regular stock checks.
- Coordinated with management to identify and resolve inventory discrepancies.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Education
High School Diploma -
Houston High School
Houston, OH05-2010
Certificate of Technical Studies - Carpentry
Upper Valley JVS
Piqua, OH05-2010
Some College (No Degree) - English Education
Wright State University
Dayton, OHSkills
- Safety awareness
- Verbal and written communication
- Attention to detail
- Health and safety regulations
- Bloodborne pathogens
- Customer service
- Multitasking and organization
- Problem-solving
- Team collaboration
- Product restocking
- Retail merchandising
- Receipt handling
- ID verification
- Residential construction
- Debris and trash removal
- Basic carpentry
- Product knowledge
- Cash handling
- Positive and professional
- Up-selling techniques
- Merchandise restocking
Timeline
Sub-Contracted Cleaner
Time and Again Cleaning LLC
03.2023 - 08.2023
Delivery Driver
Papa John's Pizza
02.2018 - 09.2018
Pizza Delivery Driver
Dominos's Pizza
03.2016 - 10.2016
General Laborer
P&R Specialty
05.2015 - 12.2016
Cashier
Republic Carry Out
05.2014 - 02.2015
Cashier
Village Discount Outlet Of Ohio
01.2014 - 07.2014
Cashier
Take-A-Break Carry Out
05.2010 - 11.2010
High School Diploma -
Houston High School
Certificate of Technical Studies - Carpentry
Upper Valley JVS
Some College (No Degree) - English Education
Wright State University