Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Rachel Jenkins

Rachel Jenkins

Pittsburgh,PA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards.

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Overview

9
9
years of professional experience

Work History

Restaurant Owner

Mi Empanada
01.2017 - Current
  • Developed operational strategies to enhance customer satisfaction and streamline service processes.
  • Managed inventory systems to ensure optimal stock levels and reduce waste.
  • Trained and mentored staff in food preparation, service standards, and safety protocols.
  • Implemented marketing initiatives that increased brand visibility and attracted new customers.
  • Oversaw financial management, including budgeting, forecasting, and expense control.
  • Cultivated relationships with local suppliers to secure quality ingredients at competitive prices.
  • Analyzed sales trends to identify opportunities for menu expansion and seasonal promotions.
  • Established standard operating procedures to maintain consistency in service delivery and food quality.
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Education

High School Diploma -

Shaler Area
Pittsburgh, PA

Skills

  • Promotional planning
  • Customer service
  • Team leadership
  • Problem-solving
  • Expense tracking
  • Critical thinking
  • Delegating assignments and tasks
  • Business planning

Interests

  • DIY and Home Improvement
  • Graphic Design
  • Martial Arts
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Restaurant Owner

Mi Empanada
01.2017 - Current

High School Diploma -

Shaler Area

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