I am a dependable professional with a proven track record at Resorts World Casino, excelling in customer service and problem-solving. Recognized for enhancing guest experiences and maintaining operational efficiency. Skilled in multitasking and attention to detail, with a strong ability to foster teamwork and collaboration in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Poker Room Attendant
Resorts World Casino
01.2024 - Current
Greeted and welcomed new players and brought them to their seats
Received, placed, and delivered food orders for the poker players in a timely manner.
Utilized Poker Atlas to maximize table occupancy, actively monitoring seats availability and accommodating waiting players promptly.
Streamlined operational procedures through consistent adherence to casino policies regarding cash handling, transaction documentation, and chip storage practices.
Improved overall gaming experience by providing exceptional customer service to patrons while handling chip transactions.
Set up and broke down money banks for cash floats or game tables.Trained and oriented new chip runners in proper procedures and security protocols.
Handled currency exchanges for players wishing to bet with chips or coins.
Worked closely with high stakes area managers with special room set up to insure an exceptional experience for high limit players.
Starting new cash games before the dealer is ready.
Trained new employees
Veterinary Assistant
East Charleston Animal Hospital
05.2023 - 01.2024
Assist veterinarians and veterinary technicians during exams, treatments, and surgical procedures.
Safely restrain animals for examinations, vaccinations, and medical procedures.
Prepare exam and treatment rooms by cleaning, disinfecting, and stocking supplies.
Feed, water, and exercise animals in the clinic’s care.
Monitor and record animal behavior, appetite, and medical progress.
Clean cages, kennels, and animal housing areas to maintain a sanitary environment.
Perform basic grooming tasks such as bathing, nail trimming, and brushing.
Handle and label laboratory samples (blood, urine, fecal) for diagnostic testing.
Administer medications and treatments as directed by the veterinarian.
Communicate with pet owners about basic care instructions, follow-up visits, and general animal health.
Maintain accurate medical records and assist with appointment scheduling.
Positioned animals for diagnostic imaging such as x-rays and scans.
Pet Stylist
Rachel Johnson Dog Grooming
01.2008 - 03.2023
Greeted and welcomed new players and brought them to their seats
Received, placed, and delivered food orders for the poker players in a timely manner.
Utilized Poker Atlas to maximize table occupancy, actively monitoring seats availability and accommodating waiting players promptly.
Streamlined operational procedures through consistent adherence to casino policies regarding cash handling, transaction documentation, and chip storage practices.
Improved overall gaming experience by providing exceptional customer service to patrons while handling chip transactions.
Set up and broke down money banks for cash floats or game tables.Trained and oriented new chip runners in proper procedures and security protocols.
Handled currency exchanges for players wishing to bet with chips or coins.
Worked closely with high stakes area managers with special room set up to insure an exceptional experience for high limit players.
Starting new cash games before the dealer is ready.
Director of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade HeadquartersDirector of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade Headquarters