Rachel Jones
Bowie,MD
Summary
Developed strong communication and negotiation skills in collaborative and fast-paced environments. Demonstrates the ability to adapt and apply critical thinking to diverse challenges. Looking to transition into a new field where these transferable skills can drive meaningful contributions.
Overview
3
3
years of professional experience
Work History
Global Health Delegate
Study Abroad in Switzerland
03.2025
- Met with UN and WHO officials to discuss harm reduction, health data systems, and international policy.
- Engaged in collaborative learning on global public health approaches and patient information management.
Pharmacy Technician
Giant Pharmacy
06.2024 - Current
- Handled patient data and insurance processing in compliance with HIPAA regulations.
- Dispensed and labeled medications accurately while maintaining digital health records.
- Assisted patients with prescription inquiries, ensuring compassionate and professional communication.
- Supported administrative tasks including faxing, scanning, and inventory reconciliation.
- Familiar with handling fluctuating volumes in fast-paced pharmacy environments.
Peer Health Educator
Office of Health Promotion, UMBC
08.2023 - 05.2025
- Developed and led events on mental and physical health topics for college students.
- Chaired the Physical Health Committee and facilitated student workshops.
- Applied health communication techniques to drive awareness and participation.
Lead Administrative Assistant
Office of Health Promotion, UMBC
05.2023 - 05.2025
- Provided operational and programmatic support in a high-traffic student health office.
- Oversaw front desk team, ensured smooth daily workflow, and maintained confidential records.
- Supported workshop facilitation on mental, physical, and sexual health topics.
- Liaised with graduate assistants, staff, and directors to coordinate logistics and data collection.
Pharmacy Technician
Walgreens
05.2022 - 08.2022
- Administered COVID-19 testing and supported pandemic response protocols.
- Educated patients on medication usage and side effects with sensitivity and clarity.
- Maintained confidentiality and proper documentation in EHR systems.
- Handled prior authorizations and worked with insurance companies and providers.
Education
B.S. - Public Health
University of Maryland, Baltimore County (UMBC)
05.2025
Skills
- HIPAA Compliance & EHR Handling
- Medical Records Management
- Insurance Processing & Pharmacy Operations
- Data Entry & Accuracy
- Workshop Facilitation & Health Communication
- Microsoft Office & Google Workspace
- Remote Work Readiness & Confidentiality
- Leadership & Customer Service
Timeline
Global Health Delegate
Study Abroad in Switzerland
03.2025
Pharmacy Technician
Giant Pharmacy
06.2024 - Current
Peer Health Educator
Office of Health Promotion, UMBC
08.2023 - 05.2025
Lead Administrative Assistant
Office of Health Promotion, UMBC
05.2023 - 05.2025
Pharmacy Technician
Walgreens
05.2022 - 08.2022
B.S. - Public Health
University of Maryland, Baltimore County (UMBC)
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