Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Jones

Tampa,FL

Summary

Skill with collaborative and fast-paced environments. Has a strong knowledge and experience of how to satisfy customers. Gets work done efficiently and prioritizes quality of work. Several certifications in business, and working towards degree.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

3 Natives
08.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Customer Service Associate

Walgreens
05.2025 - 08.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Barista

Cali Shakes
03.2023 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelor of Science - Marketing

University of South Florida
Tampa, FL
05-2028

High School Diploma -

Clearview Regional High School
Mullica Hill
06-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Sales
  • Following instructions
  • Computer skills
  • Creativity and innovation
  • Organizing work stations
  • Goal setting and achievement
  • Product knowledge
  • Complaint resolution

Certification

  • Marketing with Canva, Canva - August 2025
  • Advertising Essentials, Pinterest - September 2025

Timeline

Team Member

3 Natives
08.2025 - Current

Customer Service Associate

Walgreens
05.2025 - 08.2025

Barista

Cali Shakes
03.2023 - 12.2023

Bachelor of Science - Marketing

University of South Florida

High School Diploma -

Clearview Regional High School

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