Rachel Kelly
Philadelphia,PA
Summary
Overview
8
8
years of professional experience
Work History
Event Coordinator
The Sporting Club At The Bellevue
2023.12 - Current
- Brainstorm and implement creative event concepts and themes for member only events.
- Coordinate schedules to create monthly member events.
- Manage administrative logistics of events planning, event booking, and event promotions.
- Consult with customers to determine objectives and requirements for each event.
- Negotiate contracts with vendors and suppliers to obtain best rates and services.
- Develop and distribute detail event reports, documenting all aspects of each event to MODs.
- Oversaw event registration process by collecting and tracking member and guest information.
- Utilize social media and internal marketing to promote events to increase attendance.
Restaurant Manager
Parc Restaurant
2019.12 - 2023.11
- Ran bi-weekly payroll for 100+ employees through ADP.
- Reviewed all department schedules and ensured accuracy to restaurants needs.
- Managed staff hiring, training and supervision.
- Ensured employees tips, job codes and pay cards were accurate daily in ADP.
- Managed and scheduled two departments of about 60 -100 people.
- Completed restaurant open and closing procedures as well as managing deposits and reconciling cash.
- Led and directed team members on effective methods, operations, and procedures.
- Responsible for reviewing OPS statements to create weekly recap for corporate.
- Correctly calculated inventory and ordered appropriate paper good supplies.
- Ensured all employees were performing at high level at all times.
- Ensured guest satisfaction by table touching throughout service.
- Responsible for updating and inputting menus for DoorDash, UberEats and Grubhub.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiated direct deposits.
- Put together employee files and collected required digital or physical information to meet requirements.
Restaurant Manager, Event Coordinator
Field House Sports Bar
2017.08 - 2019.12
- Created and implemented training program for all front of house staff, as well as trained staff on restaurant policies and procedures.
- In charge of all new hire onboarding processes such as creating training schedule, setting up HotSchedules, new hire paperwork and running monthly New Hire Orientation.
- Assisted all front of house employees by being hands on manager such as resetting private rooms, bussing tables, serving customers when needed, etc.
- Completed restaurant open and closing procedures as well as managed deposits.
- Assisted with bartender and server tip log and PayChex System.
- Completed schedule for all FOH employees weekly.
- Assisted sales team with creating Charity House Program.
- Worked with Director of Sales and Events with planning parties for 10 to 2,000 people.
- Conducted research on Philadelphia conventions, nonprofit organizations and Universities in order to book parties.
- Brainstormed and implemented creative event concepts and themes for every month.
- Trained and supervised support staff and support staff required for events.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Communicated with culinary team on creating menus for each event.
- Contracted different bands and DJs for Football Game Watches, SundayFunday events, birthday parties, bachelor parties, etc.
- Oversaw event registration process by collecting and tracking attendees.
- Collaborated with marketing department to develop creative campaigns for social media.
- Oversaw all social media platforms to align with planned highlighted events.
Bartender/ Server
Pica’s Restaurant
2017.06 - 2018.02
- Responsible for taking food/ drink orders for customers in bar area as well as running food.
- Served high customer volumes during special events, nights, and weekends.
- Responsible for preparing drinks for service bar.
- Performed daily tasks such as sanitation, customer service and restocking of inventory.
Meetings & Events Intern
Philadelphia Bar Association
2016.05 - 2016.09
- Assisted with onsite management of special events.
- Oversaw event registration process by collecting and tracking attendee information.
- Scheduled meetings and entered them into IMIS and within the Associations Event Management Software.
- Confirmed meeting needs and created notices to appropriate organization within the Association.
- Oversaw lunch registrations as well as input fees into IMIS.
- Set up audio visual and other needs such as photocopies, name tents, etc.
- Negotiated contracts with venues to obtain best rates and services for Young Lawyers Happy Hour and other groups within the Association.
- Brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Oversaw event registration process by collecting and tracking attendee information.
Education
Bachelor of Science - Tourism and Hospitality Management
Temple University
Philadelphia, PA12.2017
Skills
- Leadership
- Multitasking
- Time Management
- Organization
- Willingness to Learn
- Customer Service
- ServeSafe
- Ramp Certified
- Hiring and Training
- Menu Planning
- Biweekly Payroll Management
- Data Recording
- Social Media Management
- Special Events Planning
- Event Marketing
Timeline
Event Coordinator
The Sporting Club At The Bellevue
2023.12 - Current
Restaurant Manager
Parc Restaurant
2019.12 - 2023.11
Restaurant Manager, Event Coordinator
Field House Sports Bar
2017.08 - 2019.12
Bartender/ Server
Pica’s Restaurant
2017.06 - 2018.02
Meetings & Events Intern
Philadelphia Bar Association
2016.05 - 2016.09
Bachelor of Science - Tourism and Hospitality Management
Temple University
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