Summary
Overview
Work History
Education
Skills
Timeline
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RACHEL RIVERA

Huntsville,AL

Summary

Professional in the service industry with demonstrated expertise in talent acquisition, employee relations, and compliance. Known for strong teamwork and adaptability, ensuring alignment with organizational goals. Skilled in conflict resolution, training, and learning software. Dependable and results-driven, ready to make significant impact.

Overview

4
4
years of professional experience

Work History

Phlebotomy Technician

Huntsville Hospital System
Huntsville, AL
05.2023 - 10.2023
  • Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
  • Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
  • Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
  • Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
  • Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.

Leasing Consultant

Stonemark Management
Atlanta, GA
02.2021 - 06.2022
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.

Administrative Assistant

Redeemer Church
Albany, NY
07.2020 - 11.2020
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Children's Director

Redeemer Church
Albany, NY
09.2019 - 11.2020
  • Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative and friendly volunteer environment.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Collaborated on special projects as assigned by leadership, coordinating event logistics as needed for success.

Education

Bachelor of Science - History

Liberty University
Lynchburg, VA
12.2021

Skills

  • Confidentiality
  • Quality control
  • Documentation management
  • Customer service
  • Building rapport
  • Clear communication
  • Training and mentoring
  • Office administration
  • Data entry
  • Computer skills
  • Scheduling and calendar management
  • Microsoft Office programs

Timeline

Phlebotomy Technician

Huntsville Hospital System
05.2023 - 10.2023

Leasing Consultant

Stonemark Management
02.2021 - 06.2022

Administrative Assistant

Redeemer Church
07.2020 - 11.2020

Children's Director

Redeemer Church
09.2019 - 11.2020

Bachelor of Science - History

Liberty University

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RACHEL RIVERA