Strong leader and problem-solver dedicated to streamlining operations to decrease costs, and promote efficiency. Uses a collaborative work style and a positive attitude to impact the company's success.
Overview
10
10
years of professional experience
Work History
Patient Access Coordinator
Huntsville Hospital System
03.2023 - Current
Supervisor of first and second shift Registrar's in the ED and out-patient areas
Responsible for all new-hire orientations and training
Creates new hire schedules
Trains staff on hospital processes and procedures
Scheduling Representative
Huntsville Hospital Health Systems
10.2021 - 03.2023
Schedules outpatient testing in an efficient and timely manor
Works in unison with physician offices to meet the needs of patients
Handles large daily call volumes
Patient Registration Representative
Huntsville Hospital Health Systems
08.2016 - 10.2021
Obtained insurance card copies and validated information via insurance eligibility tool
Explained consent forms, patients' rights, and other registration documents
Greeted and directed patients and visitors presenting to patient access areas
Personal Training Manager
Decatur Athletic Club
06.2015 - 07.2016
Streamlined programs, eliminating less popular options to implement more profitable strategies
Revised marketing strategies to capitalize on social media and marketing opportunities