Rachel Kimbler
Charlotte,NC
Summary
Adept at managing high-pressure situations and enhancing customer satisfaction, I leveraged my assertiveness and cash handling skills at Chick-fil-A to ensure optimal service standards. My experience as a Soccer Referee further honed my diplomatic communication, promoting fair play and safety, underscoring my ability to thrive in team-oriented roles.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
09.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Soccer Referee
Private Contract
12.2021 - 05.2024
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
Education
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC12-2027
High School Diploma -
Kings Fork High School
Suffolk, VA06-2024
Skills
- Team player attitude
- Positive demeanor
- Cash handling proficiency
- Respectfulness
- Assertiveness
- Diplomatic communication
Timeline
Front of House Employee
Chick-fil-A
09.2023 - Current
Soccer Referee
Private Contract
12.2021 - 05.2024
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
High School Diploma -
Kings Fork High School
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