RACHEL KLAHM
TAMPA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Blind Goat Food and Drink Co
Tampa, FL
09.2024 - Current
- Craft unique cocktails and beverages to elevate guest experience.
- Maintain cleanliness and organization of bar to ensure a smooth work environment.
- Take care of bar guests while also providing table service.
- Provide exceptional customer service to ensure positive guest feedback and repeat business.
- Manage cash drawers throughout shift and ensure all money is accounted for while completing end of night report.
Bartender
Salt Shack
Tampa, FL
11.2023 - Current
- Bartended in fast paced, high volume environment including service well, walk up and main bar.
- Provided food and drink recommendations based on customer preference.
- Performed bar backing duties such as stocking, garnish prep, juicing, full set up and breakdown of bar.
- Managed efficiency and workflow with nine bartenders across two bars and service bar.
Bartender
Johnny Longboats
Riviera Beach, FL
04.2021 - 10.2023
- Served high customer volumes during peak season, sporting events and private parties.
- Exceeded sales targets by upselling appetizers and drinks based on customer feedback.
- Managed cash throughout business hours including paying out servers.
- Resolved customer concerns/complaints efficiently, enhancing overall satisfaction and ensuring returning patrons.
Childcare Provider
Private Care
North Palm Beach, FL
06.2021 - 10.2023
- Full time caregiver for preschool aged children.
- Managed daily household functions including housework, social activities, sports, and childcare.
- Ensured safety and overall happiness of my children and their parents.
Project Coordinator
Carter Fence
Naples, FL
05.2018 - 08.2018
- Coordinated office services, such as permits, scheduling, billing, and customer service.
- Provided job coordinates and description for locates to allow digging around water, gas, electric and communication lines.
- Processed work orders from estimate to final billing while maintaining customer communication throughout project agreement.
- Overhauled filing system from paper to digital.
Hostess
Duffy's Sports Grill
Jupiter, FL
10.2016 - 08.2017
- Greeted guests, set tables, communicated with staff and guests on wait times.
- Managed reservations and waitlists allowing for smooth and timely turnovers.
- Cleaned entrance and waiting area throughout shift.
- Packed togo orders ensuring proper delivery.
Server
Angelo's Pizza
Jupiter, FL
08.2015 - 10.2016
- Maintained clean and organized workstations demonstrating strong attention to detail.
- Managed eight table section smoothly in family style restaurant.
- Communicated special requests to kitchen staff.
- Took phone orders and fulfilled take-out orders.
Education
BS - Political Science
Florida State University
Tallahassee, FLSkills
- Quick learner
- Team player
- Great multitasker
- Memory retention
- Detail oriented
- Customer focused
- Strong work ethic
Certification
ServSafe certification - food and beverage.
Timeline
Bartender
Blind Goat Food and Drink Co
09.2024 - Current
Bartender
Salt Shack
11.2023 - Current
Childcare Provider
Private Care
06.2021 - 10.2023
Bartender
Johnny Longboats
04.2021 - 10.2023
Project Coordinator
Carter Fence
05.2018 - 08.2018
Hostess
Duffy's Sports Grill
10.2016 - 08.2017
Server
Angelo's Pizza
08.2015 - 10.2016
BS - Political Science
Florida State University