Summary
Overview
Work History
Education
Skills
Hobbies
Software
Timeline
Generic

Rachel Kranz

Herndon,VA

Summary

Dynamic Event Manager with a proven track record at George Mason University, excelling in vendor negotiations and project management. Demonstrated ability to exceed deliverables in fast-paced environments, achieving seamless coordination and execution of events. Manages major University Events that can encompass 30,000 people.

Overview

14
14
years of professional experience

Work History

Event Manager

George Mason University
10.2011 - Current
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated florists, photographers, and musicians for events.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Trained new event staff on day to day activities, job-related software and tasks.
  • Developed detailed event reports, documenting all aspects of each event.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Facilitate event contracts, certificates of insurance, floor plans and space rentals.
  • Communicate effectively with vendors, clients and staff to maintain customer loyalty and ensure successful outcomes for events.
  • Manage major University Events, including 13 graduation ceremonies, and coordinate layouts, schedules and build a 40 page document with all information necessary pertaining to each ceremony.

Customer Service Representative

Fannie Mae
10.2010 - 10.2011
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded proactively and positively to rapid change.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Assisted brokers and lenders on how to utilize Fannie Mae's underwriting service.
  • Handled both calls and emails pertaining to the underwriting service.

Education

Associate of Science -

Northern Virginia Community College
Annandale

Skills

  • Catering Coordination
  • Vendor and contract negotiations
  • Deadline Management
  • Event Billing
  • Project Management
  • Schedule Management
  • Work flow planning
  • Project Oversight
  • Registration management
  • Risk Management

Hobbies

2x Ironman Finisher

Software

Wrike

MyEMMA

25Live Scheduling Software

Microsoft Office Suite

SocialTables Event Software

Timeline

Event Manager

George Mason University
10.2011 - Current

Customer Service Representative

Fannie Mae
10.2010 - 10.2011

Associate of Science -

Northern Virginia Community College

Similar Profiles

CREATE PROFILE
Rachel Kranz