Rachel LaClaire
Minneapolis,MN
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Reginal Administrative Assistant
National association of Letter Carrierrs
Minneapolis , MN
2014.04 - 2023.03
- Organized and maintained filing systems for documents and records.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Scheduled meetings, appointments and travel arrangements for staff members.
Server
Applebee's Neighborhood Grill & Bar
Fridley , MN
2016.03 - 2017.04
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Bartender
Glueks
Minneapolis , MN
2014.04 - 2015.01
- Provided drink suggestions to customers based on their preferences.
- Resolved customer complaints in a professional manner.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Attended regular training sessions to stay updated on new products or trends.
Server
Moose on Monroe
Minneapolis
2010.05 - 2012.06
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
Interior Design
Dunwoody College of Technology
Minneapolis, MN2012-06
Skills
- Safe Food Handling
- Liquor, wine, and food service
- POS operation
- High-volume dining
- Strong Work Ethic
- Cash Handling
- Order Accuracy
- Point of Sale (POS) system operations
Accomplishments
- Airman of the Quater for Ramstein AFB 2005
- Volunteer for the year at HIckam AFB 2006
- Served as Student Government Secretary for Dunwoody College 2009
Certification
- CPR Certified. Served as a trainer in the United States Air Force for CPR classes on HIckam AFB.
- 40k Forklift Driver certification
- Graduated from Airman Leadership School at Hickam AFB
Timeline
Server
Applebee's Neighborhood Grill & Bar
2016.03 - 2017.04
Reginal Administrative Assistant
National association of Letter Carrierrs
2014.04 - 2023.03
Bartender
Glueks
2014.04 - 2015.01
Server
Moose on Monroe
2010.05 - 2012.06
Interior Design
Dunwoody College of Technology
- CPR Certified. Served as a trainer in the United States Air Force for CPR classes on HIckam AFB.
- 40k Forklift Driver certification
- Graduated from Airman Leadership School at Hickam AFB
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