Overview
Work History
Education
Skills
Timeline
Generic

Rachel Larsen

Holbrook,NY

Overview

23
23
years of professional experience

Work History

Coordinator

TJX Companies
12.2020 - 08.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
  • Gathered and organized materials to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Coached employees through day-to-day work and complex problems.
  • Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Office Manager

Holbrook International
05.2015 - 11.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Wait Staff Member

First Place Catering
06.2000 - 05.2015
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

Education

GED -

East Meadow High School
East Meadow, NY

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building

Timeline

Coordinator

TJX Companies
12.2020 - 08.2023

Office Manager

Holbrook International
05.2015 - 11.2020

Wait Staff Member

First Place Catering
06.2000 - 05.2015

GED -

East Meadow High School
Rachel Larsen