Rachel Latendress
Hinckley,US
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Biller
Charles T Sitrin Healthcare
New Hartford, NY
05.2025 - Current
- Processed medical claims using electronic billing systems to ensure timely reimbursements.
- Reviewed patient accounts for accuracy and resolved discrepancies in billing information.
- Implemented process improvements that enhanced billing accuracy and reduced claim denials.
- Monitored billing workflows, providing feedback to optimize efficiency within the department.
- Verified insurance of patients to determine eligibility.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
Administrative Assistant
Oriska Insurance
Oriskany, NY
12.2023 - 04.2025
- Maintained files and filing, keeping sensitive information confidential.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Managed office inventory by assisting with supply orders.
- Processed incoming mail and distributed to relevant departments or individuals.
- Established professional and collaborative working relationships with company associates and external parties.
- Provided cross-coverage support for other administrative personnel.
- Conducted research projects related to specific topics assigned by the management team.
- Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
- Prepared invoices for billing clients.
- Performed daily cash management activities, such as preparing deposits and processing payments.
Teacher Aide
Kelberman Center
Whitesboro, NY
12.2022 - 11.2023
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Differentiated instruction according to student skill level.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Part Time Key Holder
Dollar General
Oriskany, NY
01.2020 - 05.2021
- Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Compiled weekly monetary reports and records for store managers.
Receptionist
RG Construction
Yelm, WA
05.2016 - 08.2018
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Sorted incoming mail and directed to correct personnel each day.
Education
Certification - Human Resources and Pay Roll Management
City College of New York
New York, NY, USHigh School Diploma - undefined
Rome After Academy
NY, US08.2011
Skills
- Documentation and recordkeeping
- Outgoing personality
- Reliable and punctual
- Superb time management
- Results-oriented
- Data entry
- Administrative support
- Office administration
- File organization
- Office management
- Excel spreadsheets
- Data management
- Relationship building
- Invoicing and billing
- Attention to detail
- Account reconciliation
- Accounts payable and receivable
- Invoice balancing
Certification
Medical coding and Billing Specialist
Timeline
Medical Biller
Charles T Sitrin Healthcare
05.2025 - Current
Administrative Assistant
Oriska Insurance
12.2023 - 04.2025
Teacher Aide
Kelberman Center
12.2022 - 11.2023
Part Time Key Holder
Dollar General
01.2020 - 05.2021
Receptionist
RG Construction
05.2016 - 08.2018
High School Diploma - undefined
Rome After Academy
Certification - Human Resources and Pay Roll Management
City College of New York