Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Latham

Kansas City,MO

Summary

High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Results- driven manager to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

7
7
years of professional experience

Work History

Area Manager

Enterprise Mobility
Kansas City, MO
03.2022 - Current
  • Assessed market conditions regularly and made recommendations for pricing adjustments accordingly.
  • Developed strategies for increasing sales, market share and customer satisfaction.
  • Monitored and evaluated district performance to ensure goals were met.
  • Identified and developed top talent to promote performance-oriented culture.
  • Coached, developed and motivated team to achieve profit goals.
  • Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.

Branch Manager

Enterprise Mobility
Kansas City, Missouri
12.2019 - 03.2022
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Managed and inspired team members to perform to full potential, driving branch profitability.

Assistant Manager

Enterprise Mobility
Kansas City, Missouri
11.2018 - 12.2019
  • Coordinated with other departments to ensure smooth flow of operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Established processes for monitoring customer satisfaction levels.

Management Trainee

Enterprise Mobility
Kansas City, Missouri
02.2018 - 12.2018
  • Learned company processes, procedures and employee role functions.
  • Engaged in customer service initiatives to improve client satisfaction levels.
  • Upsold additional items based on customer interests and needs.

Education

Bachelor of Arts - Marketing

University of Northern Iowa
Cedar Falls, IA
12-2017

Skills

  • Sales strategy
  • Operational management
  • Profit maximization
  • Leadership development
  • Relationship building and management
  • Effective communication
  • Problem solving

Timeline

Area Manager

Enterprise Mobility
03.2022 - Current

Branch Manager

Enterprise Mobility
12.2019 - 03.2022

Assistant Manager

Enterprise Mobility
11.2018 - 12.2019

Management Trainee

Enterprise Mobility
02.2018 - 12.2018

Bachelor of Arts - Marketing

University of Northern Iowa

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