Rachel Wrich
North Port
Summary
Results-driven professional skilled at managing prior authorization processes and ensuring accurate, timely approvals. Demonstrates conscientious approach, utilizing strong attention to detail and methodical work style to minimize errors and streamline workflows. Highly organized, with solid work ethic, and is dedicated to optimizing efficiency and maintaining compliance with healthcare regulations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Prior Authorization Representative
Medtronic
07.2022 - Current
- Developed strong organizational skills to manage workloads efficiently and accurately.
- Successfully processed and obtained authorization for medical services requested by providers in a timely manner.
- Assisted other departments with special projects or tasks that required knowledge of prior authorization protocols.
- Interpreted health plan policies and regulations pertaining to prior authorizations in order to make accurate decisions on each case presented.
- Reviewed clinical documents such as progress notes, labs, radiology reports, to verify accuracy and completeness of documentation before processing request for authorization.
- Frequent trainer for new hires and train members needing more one on one training on specific workflows.
Medical Assistant Lead
AALFA Family Clinic
2016 - 2021
- Lead of other Medical Assistants; one on one training, coaching, interviewing new hires and team development.
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements, accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Administered injections or physician orders while adhering to safety guidelines set forth by the facility’s policy manual.
- Completed patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
Home Daycare Provider
Home Daycare
2013 - 2016
- Ensured safety of all children by adhering to established safety standards.
- Provided individualized attention to each child in the daycare setting.
- Organized field trips to local parks or museums to provide an enriching learning experience for the kids.
- Facilitated group activities such as story time, crafts, music appreciation, and outdoor playtime.
Personal Care Assistant
Hmong Home Health Care
2010 - 2013
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Medical Administration
Century College
White Bear Lake, MN01-2013
Medical Assistant
Century College
White Bear Lake, MN01-2008
Skills
- Administering Injections
- Phlebotomy
- Vital Signs
- Patient Care
- Laboratory Experience
- Medical Scheduling
- Triage
- Venipuncture
- Medical Records
- Prior Authorization
- ICD-10
- Medical Office Experience
- Medical Terminology
- Anatomy Knowledge
- Clerical Experience
- Computer Skills
- Retro-authorizations
- Insurance verification
- Precertification requirements
- Patient insurance authorizations
Certification
- Medical Administrator
- Medical Assistant
- Personal Care Assistant
- CPR Certification
- High School Diploma
Timeline
Prior Authorization Representative
Medtronic
07.2022 - Current
Medical Assistant Lead
AALFA Family Clinic
2016 - 2021
Home Daycare Provider
Home Daycare
2013 - 2016
Personal Care Assistant
Hmong Home Health Care
2010 - 2013
Medical Administration
Century College
Medical Assistant
Century College
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