Riana Romero
Yucaipa,CA
Summary
Motivated and Compassionate Certified Medical Assistant seeking a position at SAC Health to apply clinical knowledge, provide exceptional patient care, and support collaborative healthcare team.
Overview
8
8
years of professional experience
Work History
Prior Authorization Representative
CVS Specialty Pharmacy
Redlands, CA
10.2022 - 10.2025
- Efficiently processed prior authorization requests for specialty medications.
- Gathered necessary patient information through effective communication with healthcare providers.
- Reviewed insurance policies to assess coverage eligibility for medications.
Medical Assistant Extern
SAC Health System
San Bernardino, CA
03.2025 - 04.2025
- Assisted healthcare providers during patient examinations and procedures to enhance care delivery.
- Managed patient records effectively using electronic health record systems.
- Prepared and maintained examination rooms, ensuring cleanliness and readiness for incoming patients.
- Measured vital signs and documented medical histories to facilitate thorough evaluations.
- Collected samples from patients for laboratory testing to support diagnostic accuracy.
- Performed basic laboratory tests, including urinalysis and blood glucose levels, under supervision.
Customer Service Representative
Quick Care Pharmacy
Rancho Cucamonga, CA
04.2018 - 10.2018
- Addressed customer inquiries via phone and email to ensure satisfaction.
- Processed orders and returns efficiently using order management system.
- Coordinated delivery schedules to meet diverse customer needs.
- Responded promptly to requests and complaints regarding medication delivery services.
Education
Medical Assistant
San Manuel Gateway College
San Bernardino, CA06-2025
Pharmacy Tech
Rialto Adult School
Rialto, CA06-2022
Skills
- NHA certification
- Medical assistant program completion
- CPR and first aid certification
- OSHA bloodborne pathogen training
- HIPAA compliance
- Vital signs monitoring
- Chief complaint documentation
- Injections and immunizations
- Electrocardiogram (EKG) proficiency
- Patient interaction and wellness
- Pharmacy and medication knowledge
References
- San Manuel Gateway College- Medical Assistant Director
Lisa Gayles:lgayles@llu.edu
Timeline
Medical Assistant Extern
SAC Health System
03.2025 - 04.2025
Prior Authorization Representative
CVS Specialty Pharmacy
10.2022 - 10.2025
Customer Service Representative
Quick Care Pharmacy
04.2018 - 10.2018
Medical Assistant
San Manuel Gateway College
Pharmacy Tech
Rialto Adult School
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